SoundCloud is a next-generation music entertainment company powered by an ecosystem of artists, fans, & thriving communities. As one of the worlds most influential cultural platforms, SoundCloud holds a singular market position as both a music-streaming service with the largest catalogue of music, & an artist services & distribution business to help artists grow long-term, successful careers.
We are looking for a Program Manager.
Responsibilities
This role will include supporting the Product, Design, UXR & Engineering teams as they seek new opportunities for problems to be solved. This is achieved by:
- Ensuring resource allocation is managed flexibly & appropriately
- Providing collation of Qual & Quant data so it can be sourced & extracted to support high quality product decision making
- Collaborating with Engineering Managers to understand technical proposals & implications to the wider program
- Supporting release management schedule & communication of key milestones for GTM planning on behalf of the wider SoundCloud organization
- Managing the OKR framework for the SoundCloud management team & ensure all metrics are communicated, understood & are understood within product teams
- Supporting the product team in their definition of Product OKRs, providing collaboration & communication of product narratives within the OKR structure
On a day-to-day basis you will partner with the wider SoundCloud Management team to support:
- Program dependency tracking (we consider dependencies opportunities for Product iteration & as such require swift communication & collaboration with the Product, UXR/UX, Technical Program & Engineering teams.)
- OKR tracking & reporting weekly for the SoundCloud EPD Leadership team
- Resource management decision making to support Management team appropriately
- Wider communication to key stakeholders (hi/lo etc)
Your Experience
- You excel in finding a balance between identifying strategic value & executional excellence
- You are collaborative & proactive with a diverse group of leaders: Engineering Product & Design, & seek out points of view but can rationalize a path forward when the landscape is ambiguous
- You have deep experience collaborating within design processes, engineering stacks & product development techniques, including Multivariate testing. This enables you to understand constraints, have your own point of view on paths forward when blockers occur, but also be flexible to alternative approaches
- You are prepared to work to empower the product & engineering scrum teams to prioritise their solutions, remaining flexible in your support of them whilst tracking & communicating effectively outside of the teams to ensure dependencies are understood & proactively managed.
About us:
- We are a multinational company with offices in the US (New York & Los Angeles), Germany (Berlin), & the UK (London)
- We provide a flexible work culture that offers the opportunity to collaborate & connect in person at our offices as well as accommodating work from home
- We are deeply committed to ensuring diversity, equity & inclusion at all levels of our organization & fostering a community where everyones voice, perspective & experience is respected & heard
- We believe a strong team is made by investing in employees through mentorship, workshops & enrichment opportunities
Benefits:
- Comprehensive health benefits including medical, dental, & vision plans, as well as mental health resources
- Robust 401k program
- Employee Stock Ownership Plan
- Generous professional development allowance
- Interested in a gym membership, photography course or book? We have a Creativity & Wellness benefit!
- Flexible vacation & public holiday policy where you can take up to 35 days of PTO annually
- 16 paid weeks for all parents (birthing & non-birthing), regardless of gender, to welcome newborns, adopted & foster children
- Various snacks, goodies, & 2 free lunches weekly when at the office
Diversity, Equity & Inclusion at SoundCloud
SoundCloud is for everyone. Diversity & open expression are fundamental to our organization. With this foundation, we aim to build a social platform & global community for everyone to create, discover, & share sounds. We acknowledge the challenges in our industry & strive to develop an inclusive culture where individual contributions are valued. We are dedicated to creating an inclusive environment for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.
At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group (groups focused on people of color, LGBTQIA+ folks, & women). You may also participate in inclusive workshops, contribute to our Cultural Moments series, vote on
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