Hyperscience modernizes mission-critical processes & operations for the world's largest organizations & government agencies. Since 2014, Hyperscience's automation technology has helped data-centric companies parse through vast amounts of unstructured inputs & raw information to get to swifter & smarter business outcomes. Through the Hyperscience Platform, enterprises are empowered to transform their operations, & drive operational efficiency as well as human productivity by fully unlocking the power of their data.
Ranked on the Fastest-Growing Company List, Hyperscience has raised $190M from investors including Tiger Global, BOND, Bessemer Venture Partners, Stripes, & FirstMark. The company has consistently been recognized as one of the best places to work with a collaborative & innovative culture & best-in-class benefits.
The company has a global footprint with offices in New York City, Sofia, Bulgaria, Toronto, Canada, & London, UK.
At Hyperscience, we are all about creating better outcomes for customers, companies & the world. The Implementation Consulting team at Hyperscience owns the owns the full customer implementation process, taking the lead on the customer relationship from post-sales through customer deployment. Team members also works closely with our Customer Success Team to roll out complex new use cases & new projects with existing customers & turn our customers into life-long Hyperscience advocates by providing them an unparalleled experience.
Hyperscience is looking for an experienced Implementation leader to help grow our Implementation Consulting team in EMEA. You will recruit & provide the coaching, mentoring & development that will enable the Implementation Consulting team to effectively help our customers deploy the Hyperscience platform & ensure our customers achieve their desired outcomes. You will be responsible for creating & executing initiatives to drive continuous improvements & will be directly responsible for some of our most strategic customers.
You will be excited by having the freedom of doing the best job possible, owning high-touch, high-impact relationships with executive stakeholders at global enterprises & government agencies, & driving real improvement in customer operations through our software as well as the opportunity to rapidly scale a Customer Success team through our hyper growth phase.
This is a full-time position located in EMEA reporting to the Director of Implementation Consultants.