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JOB DETAILS
 

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, & more) inspire, inform, & celebrate our communities as they move through lifes milestones. Our couples & business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:  

Hitched is the UKs leading digital wedding business providing an end-to-end service of inspiration, planning tools & a wedding vendor marketplace that couples use to arrange their perfect wedding. The central operating model of the business is a highly successful subscription marketplace that connects couples with wedding venues & suppliers. Now in its 24th year, Hitched was acquired in January 2020 by The Knot Worldwide.

The Office Administrator (you!) will be responsible for overseeing the smooth running & maintenance of our fun & friendly office located in Mayfair, London. As an ambassador for our business, you will be comfortable meeting visitors, answering the telephone & handling customer queries. A key part of this role is helping to maintain a safe environment in which to work, especially with our anticipated return to the office after the Covid-19 pandemic restrictions are lifted later in the year. 

RESPONSIBILITIES:

  • Initial point of contact for all office-related enquiries including liaison with building manager, Landlord & TKWWs Office Experience team
  • Communicate important information regarding the office to managers or the team as appropriate
  • Maintain & enhance overall office environment, IT, restocking supplies, equipment & maintenance
  • Competent person for health & safety issues (training will be provided)
  • Maintain health & safety policies & help with compliance & observance
  • Responsible for implementing Covid-19 safety safety measures
  • Arrange regular testing for electrical equipment & safety devices
  • Coordinate training for fire marshalls & first raiders
  • Organise incoming & outgoing mail
  • Reception duties, including welcoming visitors & answering incoming calls 
  • Support the team with ad hoc administration
  • Book transport & accommodation for staff
  • Help organise team events
  • Process expenses & invoices
  • Organise office moves, storage & desk moves

SUCCESSFUL OFFICE ADMINISTRATOR CANDIDATES HAVE:

  • Working knowledge of word processing & spreadsheet packages
  • Strong verbal & written communication skills
  • Exceptional organisational skills
  • Professional telephone manner
  • Ability to maintain strict confidentiality
  • Ability to prioritise effectively
  • Positive attitude & are reliable & dependable
  • Knowledge of health & safety would be an advantage
  • Prior office administration experience preferred

At The Knot Worldwide, we believe you are more than a resume & invite you to go for it, take the leap of faith, & apply for this job if it sparks your passion to join TKWW & make a difference!   

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate & experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Do the Right Thing. You strengthen your team through respect, fairness, & inclusion.
  • You Hustle Every Day. You favor urgency & own your outcomes. 
  • You Win Together. People are at the heart of our success & you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience & we are deeply proud of our award-winning culture. From flexible vacation & generous parental leave benefits to promoting wellness & giving back to our community, we believe in happiness above all elsein & out of the office.

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The Knot Worldwide provides equal employment opportunities (EEO) to all employees & applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state & local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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