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About the Team

The Product Imaging team (PI) sits within Creative Operations & is responsible for producing detailed photography & video of all products sold by Stitch Fix, from pre-production through post-production. Our product image assets are key components of an excellent overall customer experience. We are responsible for efficient & effective production workflows across our global studio network. Our visual assets are leveraged by partners across the business who need imagery & videos for detailed product information, marketing, & merchandising uses & ever-evolving client experiences. 

About the Role

The Lead Digital Technician will be a contracted role & will be responsible for leading a team of digital techs on-site in our Atlanta area Imaging Studio. In addition to leading the team youll contribute to the production of our imaging processes on-set; organizing, naming, cropping, adjusting, processing & archiving imagery from multiple photo sets concurrently. You will also be responsible for identifying & solving product & media discrepancies & communicating this information to the larger team. This role will also be responsible for contributing to adaptable workflows in a high-volume, fast-paced & evolving global studio network that utilizes both traditional photography techniques & the latest technologies in automated image asset creation. The Lead Digital Technician role will report into the local Photography Lead & receive technical & operational support from both the Systems & Tools team & the IT team.

Youre excited about this opportunity because you will

  • Leverage your vast knowledge of industry standard camera & lighting systems & capture software expertise to support photographers & stylists
  • Organize image assets to facilitate post-production processes from data capture through transfers & upload
  • Manage all manner of production process for photos & videos for verifying file naming, tagging, color accuracy & reconciling against merchandising priorities
  • Maintain & contribute to the  improvement of post product video processes & standards
  • Troubleshoot photo & video capture system issues
  • Contribute to procedures, training, documentation & support for freelance digital techs
  • Maintain tidy, searchable archives of assets wherever appropriate, including in the DAM system
  • Maintain system & file backups to minimize downtime.
  • Contribute to solutions that keep our high-volume studios shooting continuously
  • Contribute to evolving processes & new ways of working with internal & external production teams
  • Assist photography team as needed as well with equipment setup, breakdown & inventory (when in studio)

Were excited about you because you have...

  • 5+ years of digital tech experience working in a high volume photo production environment, with 2+ years of leadership experience .
  • Expertise in working with industry standard production tools (ie Capture One, Photoshop & most other Adobe Creative Suite applications)
  • Knowledge on basic Mac OS scripting & file management automation capabilities, you can both write & document advanced scripts.
  • Demonstrated experience in highly successful file management & organizational practices.
  • The ability to quickly iterate & make changes in how you work to fit the evolving needs of a scaling business.
  • Experience onboarding & managing freelancer digital techs.
  • An excellent understanding of all still photography lighting, videography, & camera equipment.
  • An understanding of how to apply & manipulate files with commands in terminal.
  • A solution-oriented attitude in addressing day-to-day challenges.
  • The ability to juggle multiple concurrent projects while meeting all daily deadlines.
  • Shown success in prioritizing competing deliverables on tight deadlines
  • Shown success in delegating tasks to other team members to deliver results within challenging schedules

Why Youll Love Working at Stitch Fix

  • We are a group of people who are bright, kind & motivated by challenge. You can be your authentic self here, & are empowered to encourage others to do the same!
  • We are a successful, fast-growing company at the forefront of tech & fashion, redefining retail for the next generation
  • We are a technologically & data-driven business
  • We are committed to our clients & connected through our vision of Transforming the way people find what they love
  • We love solving problems, thinking creatively & trying new things
  • We believe in autonomy & taking initiative
  • We are challenged, developed & have meaningful impact
  • We take what we do seriously. We dont take ourselves seriously
  • We have a smart, experienced leadership team that wants to do it right & is open to new ideas
  • We offer competitive compensation packages & comprehensive health benefits
  • You will be proud to say that you work for Stitch Fix & will know that the work you do brings joy to our clients every day

About Stitch Fix

At Stitch Fix, were about personal styling for everybody & we believe in both a service & a workplace where you can be your best, most authentic self. Were the first fashion retailer to combine technology & data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers & doers. All of this results in a simple, powerful offering to our customers & a successful, growing business serving millions of men, women, & kids. We believe we are only scratching the surface of opportunity, & were looking for incredible people like you to help us carry on that trend.

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