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Mailjet // marketing & transactional email delivery
Toronto, Ontario, Canada    Posted: Wednesday, September 11, 2019
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At Mailjet, we make sending email easy & have an all-in-one solution to do just that. We're a growing venture-backed startup with teams in Paris, London, Berlin, Toronto, & New York & with customers around the world. Our technology empowers developers to painlessly integrate their apps with our API & begin sending smarter email. Every company needs email & they need it delivered to their contacts inbox!

Mailjet is looking for a Technical Agent Support based in Toronto. She/he will be a direct report to the Head of Customer Service.

Your role:

  • Understand the product Mailjet & help clients to fulfill their technical needs.
  • Spot recurring issues & find solutions.
  • Provide feedback & key info for the technical & marketing teams.
  • Communicate with prospects & clients in a friendly manner (via email, chat, telephone).
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