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Convene is the network of meeting, event & conference venues.
New York City    Posted: Thursday, March 07, 2019
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Caf Manager

Who we are:

At Convene, we're building a company that embraces visible & invisible diversity, encourages healthy integration of personal goals & professional development, & fosters community. Our team's evolution, values & culture have been at the forefront of what we do since our founding. With the meetings & office market growing rapidly & showing no signs of stopping, we are constantly evolving & growing our offerings from hosting meetings & events to providing a full suite of offerings for flexible co-working spaces.

What youll do:

The Caf Manager is responsible for all the daily operations of the Caf, ensuring consistency with our Convene culture, providing world-class customer service, & managing the staff. The Caf Manager will lead by example & foster an employee-centric environment while focusing the caf staff on maximizing sales & productivity in the caf. The Caf Manager selects, hires & develops caf staff & assists with any needs.

  • Manages & motivates the Caf team including hiring, firing, performance management & employee recognition
  • Trains new employees & provides ongoing training for all Caf staff
  • Develops & implements Caf policies & procedures
  • Coordinates Caf team schedule, covering different shifts if necessary
  • Serves as the lead customer service contact in Caf for customers & building manager including answering questions & other client communication
  • Acts as a liaison between Caf & all other departments, communicating relevant information to Caf staff as needed
  • Establishes, monitors & analyzes Caf budget
  • Manages vendor relationships & maintains inventory
  • Responsible for keeping Caf area clean, neat & orderly
  • Orders any supplies needed for the Caf
  • Conducts departmental meetings

What we look for:

  • Minimum of 1 year of experience in food & beverage service
  • Strong knowledge of coffee & teas
  • Proficient in creating espresso based drinks & latte art
  • Proven excellent communication & interpersonal skills
  • Proven good organizational skills
  • Must be highly motivated & ready to lead
  • Must have a good understanding of food & beverage operations
  • Computer literate with Microsoft Office- Word, Excel & Internet use
  • Working knowledge of Health & Safety compliance
  • Flexible & long hours sometimes required
  • Able to move, lift, carry, push, pull & place objects up to 25 pounds without assistance

About Convene:

Convene ( designs & services premium places to work, meet, & host inspiring events. Through strategic partnerships with prominent commercial landlords, Convene operates a network of hospitality-driven locations in Class A office buildings across major U.S. cities, with plans to expand globally. Convene has raised $260M in equity funding to date, & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by both & Fortune Magazine.

  • Founded in 2009
  • Locations in New York City, Boston, Philadelphia, Washington, D.C., Los Angeles, Chicago & plans to expand globally
  • Launched Convene Workplace in 2017
  • Ranked #11 Workplace in New York in 2017 by Fortune Magazine
  • Ranked #30 in 2017 LinkedIn Annual List of Industry Disruptors
  • 2018 Great Places to Work US
  • 2018 Fortune Magazine Best Workplaces NY

In everything we do, we strive to put the people we do it for first. This starts internally: we believe our values drive behaviors to create culture. Together were building a culture that embraces diversity & learning, humility & gratitude. At the same time, we try not to take ourselves too seriously & strive for a healthy integration between work & personal pursuits.

Benefits you can expect as a Convene employee:

  • Generous, flexible PTO & family leave
  • Generous professional development policy that includes funds earmarked for each employee's discretionary professional growthHave a conference you want to attend? A class you want to take? If it's helping take your career to the next level, we support it. Each employee is required to have 65 hours of learning per year
  • Excellent health coverage for team members & their families
  • Supportive work environment & a leader who is focused on your professional growth
  • Company events that highlight our team's passions & hobbies
  • Healthy snacks

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.

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