Role Description

As a Senior AI Governance Manager at Dropbox, you will join our Governance, Risk, & Compliance (GRC) team to design, implement, & coordinate Dropboxs AI governance & risk program. Through this role you will increase user trust by managing risks related to Dropboxs AI products & services. 

You will help develop programs and mature our AI governance program. If you are passionate about building an AI governance program, working at the forefront of AI risk management, & are looking for an opportunity to stretch yourself in a dynamic team, then this role is for you.

As a Senior AI Governance Manager, you will play a crucial role building out Dropboxs AI governance program. You will be responsible for implementing programs & controls to help us maintain user trust & adhere to Dropboxs AI principles. You will help both Dropbox & our customers make informed decisions about the use of AI products & services. By joining our team, you will have broad remit to influence senior leaders & drive our AI governance strategy, while helping to mature the GRC program. 

Responsibilities

Implement and maintain programs to support Dropboxs AI governance framework & support our customers trust in our AI products

Strategic Leadership in AI Governance 

• Develop & implement an AI governance framework that aligns with company AI Principles, legal requirements, & industry best practices that support our customers trust in our AI products.
• Collaborate with leadership to set long-term AI strategy, including risk management, compliance, & ethical AI policies.
• Serve as the primary point of contact for AI governance, advising C-level executives on policy & regulatory changes impacting AI.
• Monitor emerging regulatory & ethical standards in AI, adjusting governance policies proactively.

Policy & Compliance

• Create & enforce policies for responsible AI development, deployment, & monitoring, ensuring they align with global regulatory standards (e.g., GDPR, ISO42001).
• Ensure adherence to internal & external guidelines, including fairness, transparency, accountability, & privacy in AI systems.
• Collaborate with the partner teams to manage & document AI-related risks & incidents.
• Develop audit mechanisms & conduct regular compliance checks to validate adherence to AI governance standards.

Cross-Functional Collaboration & Education

• Partner with data science, engineering, & product teams to implement AI principles across the AI lifecycle.

Risk Management & Ethical Standards

• Lead the identification & mitigation of risks in AI applications, including bias, security, & privacy risks.
• Develop metrics & KPIs to assess AI systems' compliance with ethical & governance standards.
• Manage the creation of reports on AI compliance, performance, & risk, providing actionable insights to leadership.

Requirements

• 8+ years of experience building or maintaining risk programs
• Familiarity with AI governance related concepts & frameworks, such as NIST AI RMF or ISO 42001
• Familiarity with a broad range of technical concepts relevant to cloud computing environments: logical access, agile development process, security architecture, information security, network security, & privacy
• Experienced in risk assessment, familiar with various risk assessment frameworks & concepts
• Experience managing & reducing AI, security, privacy, or reliability risks
• Subject matter knowledge in FAIR based risk methodologies
• Strong project management & organizational skills
• Great people skills & ability to work well in fast paced team environment with a wide range of technical & non-technical teams
• Excellent writing, communication, organizational skills, & strong attention to detail
• Ability to confidently convey nuanced information to senior leaders