At Terminal, we build skilled remote engineering teams for the top companies in tech. More than just recruiting, Terminal takes care of everything remote teams need to thrive - from little things like managing office logistics to big things like benefits, legal, & community. We identify emerging tech hubs around the globe, & connect the top engineers with the most compelling companies. We exist because we just don't believe that geographical barriers should get in the way of putting the best people at the best companies & helping them thrive. Backed by top venture firms, Terminal is headquartered in San Francisco, with offices in Kitchener-Waterloo, Montreal, Vancouver, Toronto, Guadalajara & rapidly expanding into new geographies.
As Terminal's Client Onboarding Director, you will work directly with our recently closed clients to strategically scale an elite engineering team. You will have a select group of clients to onboard & will be responsible for making sure every client is successful during the initial stages of building a remote team with Terminal. You will leverage change management strategies, project management skills, & deep service knowledge to consult our partners on how to best use Terminal to build remote teams. You will act as the liaison between the client & various Terminal functions including business development, talent acquisition, human resources, & finance. This position requires strong client-facing & relationship management skills in order to build strong, successful partnerships between all parties. The position will require travel & expected to be on-site with our clients & is ultimately the main person responsible for the success of a client. This is a senior individual contributor role that will report to the VP of Client Success & Operations.