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Teads // video advertising & monetization for publishers
 
Sales, Full Time    Los Angeles, CA    Posted: Friday, April 30, 2021
 
   
 
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JOB DETAILS
 

As a key leader of the Operations team, the Associate Director of Account Management, will be responsible for managing individual contributors while helping to ensure accuracy in execution of campaigns & providing guidance on strategic accounts. The Associate Director will also support the Director of Account Management by helping enforce initiatives & processes for the team, while supporting the Account Managers in the success of their day to day responsibilities. 

Responsibilities include but are not limited to the following

  • Lead as the first point of escalation for Account Managers to support them with any questions they have on deliverables, processes, troubleshooting, & general responsibilities
  • Ensure that Account Managers are executing campaigns successfully with effective communication internally & externally, & that we are successfully delivering on campaign KPIs for our clients
  • Help with train the team to make sure they are fully educated & ready for campaign setups (both programmatic & managed service), 3rd party verification setups, campaign optimizations, DSP troubleshooting for programmatic campaigns, etc.
  • Act as a mentor & example for the team for how they should be managing their campaigns & communicating internally & externally with our peers & clients
  • Analyze & implement new processes & best practice guides to improve efficiencies within the team & their day to day work
  • Support the Director of Account Management with all team initiatives, & help execute processes to continuously working to improve the workflow of the Account Management team
  • Effectively communicate with other teams at Teads (Business Development, Publishing, Finance) to improve workflow internally
  • Assist the Account Managers with campaign troubleshooting as it relates to 3rd party tags, DSP set-ups, targeting integrations, as well as brand safety & viewability measurement

Requirements

  • BA/BS degree required
  • 2+ years professional experience in a People Management position
  • 4+ years professional experience in a client support/ad operations role/account management

Qualifications

  • Vast digital media industry knowledge & vested passion in understanding how trends impact day-to-day work, such as, but not limited to: 
    • Programmatic Advertising 
    • Performance Advertising (Direct Response)
    • Header Bidding
    • Open TRB Protocol 
  • Has a proven track record of exceptional time management effectively plans long-term & big picture projects, while maintaining day-to-day effectiveness.  
  • Continually promotes & achieves high standards of quality at work, applies attention to detail to execution & constantly looks for problems to solve & ways to improve.
  • Has a track-record of meeting (or surpassing) ambitious goals in a fast-paced, competitive environment over a sustained period of time.
  • Demonstrates comfort engaging with strategic clients, is an avid problem solver, proactive & a creative thinker.
  • Is adept at navigating the intricacies of tactical systems & processes (e.g., third party ad servers, verification vendor platforms, DSPs, Salesforce, etc.)
  • Cultivates & maintains strong, productive relationships with a range of internal & external stakeholders
  • Possesses exceptional written & verbal communication skills.
  • Takes a collaborative approach to their work; understands the limitations of their own perspective & works hard to understand the interests/perspectives of others.
  • Proficiency with Salesforce, MS Excel, MS Word, & MS PowerPoint 
  • Team player.

===== About Teads =====

Teads, The Global Media Platform, is the single access point for advertisers to connect to the worlds best publishers & reach an audience of over 1.5 billion people every month.
 
 
 
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