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Flexport // online customs brokerage & freight forwarding
Sales, Full Time    San Francisco, Chicago, Dallas, New York, Bellevue, Atlanta, Los Angeles    Posted: Thursday, December 02, 2021
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The opportunity:

Flexport helps more than 10,000 clients & suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1B from investors that include Softbank, the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo. With offices on three continents, our team is as global as our client base & were excited to continue building a product & service they love. Wherever you are, whichever role you play, youre guaranteed to share your day with committed, encouraging, & resourceful team members. 

Our Sales Compensation team is a highly cross-functional team that supports our global sales & operations. We are looking for a Senior or Sales Compensation Analyst to own the analysis & administration of our sales incentive compensation plans. We are looking for someone with a strong attention to detail & experience administering complex incentive plans. This role will collaborate across various teams & levels of management. It is a high visibility role with opportunity for growth within the organization. 

You will:

  • Administer sales compensation plans with key stakeholders to ensure accurate & timely performance calculations & sales compensation payouts
  • Serve as a first responder to the Sales team: research & resolve commission-related inquiries from the Sales team (e.g. system access issues, transaction disputes, credits & payment calculations)
  • Collaborate with People Ops & Payroll teams to process new hires, terminations & transfers; set up new hires in line with plan policies & procedures
  • Prepare & deliver commission statements for all global sales employees; build process to streamline this responsibility
  • Evaluate commission plans & processes & initiate changes to increase efficiency & reduce costs of administration
  • Prepare commission expense estimates for the Finance leadership team
  • Assist with monthly & quarterly analyses to measure compensation plan performance including variance to budget, correlation between result & payouts by individual contributor & manager
  • Track compensation plan results & analyze sales compensation plan effectiveness in achieving business goals/strategy
  • Develop & update compensation plan summary documents & produce plan documentation

You should have:

  • BA/BS Degree; Degree in Business, Finance or Accounting is a plus
  • 3+ years of hands-on sales compensation administration experience; title of role determined by experience in sales compensation
  • 3+ years of analytical experience with preference for accruals & forecasting
  • Strong attention to detail you can make sense of the complex 
  • Sound organizational & time management skills to meet important deadlines
  • Obsession with finding process improvements & efficiencies to improve workflow
  • Advanced MS Excel/Google Sheets skills - experience with pivot tables, building complex formulas, & creating financial/compensation modeling
  • Experience with any enterprise-level incentive compensation platform is a plus
  • Experience using Salesforce is highly preferred
  • Excellent interpersonal & communication skills, both written & verbal
  • Strong service-orientation you know how to partner cross-functionally
  • Experience with data analytics & reporting
  • Ability to remain flexible & adaptable in a fast-paced environment
  • Strong documentation skills
  • Flexibility to complete tasks & attend meetings outside of work hours to meet tight deadlines & communicate information to the global team in a timely manner

About Flexport:

We believe global trade can move the human race forward. Thats why its our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology & data analytics, logistics infrastructure, & supply chain expertise. Flexport today connects almost 10,000 clients & suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital & Y Combinator. Were excited about the three big ways were moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Dont be! Were building the first Operating System for Global Trade. Thats why its incredibly important for us to bring people from diverse backgrounds & experiences together with our industry veterans to help move the freight forwarding industry forward.
  • Whats freight forwarding & why does it matter? Freight forwarding is the coordination & shipment of goods from one place to another & its what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world & break down economic barriers.
  • We know this industry is complex. Thats why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, & engaged workforce.  That is why Flexport is committed to creating & nurturing an environment where anyone can be their authentic self.  All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, creed, national origin, age, physical & mental disability, health status, marital & family status, sexual orientation, gender identity & expression, military & veteran status, & any other characteristic protected by applicable law.

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