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SUPERHUMAN
We exist so that professionals end each day feeling happier, more productive, & closer to achieving their potential.
Today we are
Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.
Come shape the future of email, communication, & productivity!
BUILD LOVE
At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.
It all starts with the right team a team that deeply cares about values, customers, & each other.
CREATE MASSIVE IMPACT
We're not solving a small problem, & we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.
Our ambition doesn't stop there. Next: calendars, notes, contacts, & tasks. We are building the productivity platform of the future.
DO THE BEST WORK OF YOUR LIFE
We have created the frameworks for how to build product market fit & redefined the narrative of how to onboard customers successfully. We have shown the world its possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.
This time, were swinging beyond the fences & fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.
As a Revenue Operations Analyst, you will be responsible for optimizing our Go-To-Market processes, enhancing data accuracy, & providing actionable insights that drive strategic decision-making across the organization. You will collaborate closely with Sales, Marketing, Customer, Analytics & Finance teams to ensure alignment in our revenue-generating efforts, identifying opportunities for improvement & efficiency. You will also play a key role in developing & maintaining comprehensive dashboards & reports that track our key performance indicators (KPIs), allowing stakeholders to make informed decisions. Additionally, you will support the implementation of tools & technologies that streamline our GTM operations, ensuring our systems are not only effective but also scalable.
ROLE
- Collaborate with Sales, Marketing, & Customer teams to streamline processes & enhance workflows
- Ensure the accuracy, consistency, & integrity of revenue-related data across all systems, identifying & resolving discrepancies as needed
- Develop & maintain dashboards & reports to provide real-time insights, enabling data-driven decision-making across the organization
- Manage documentation & process repositories, ensuring all materials are up-to-date, accessible, & clearly communicated to promote process compliance & best practices
- Conduct enablement sessions for GTM teams to provide training on tools, processes, & best practices
- Manage & maintain our GTM tech stack
SOUND LIKE YOU?
- Experience:
- You have 2-4+ years of professional experience, with 1-2+ years of experience in GTM operations at a B2B SaaS company
- You have familiarity with being a Salesforce Administrator
- You have worked at a product-led growth organization
- Detail-oriented with strong organizational skills & the ability to manage multiple projects simultaneously.
- Excellent Communicator: You're able to distill complexity into clear & concise messaging. Youre effective across various mediums & are excellent at working in a remote-first environment.
- Data-driven: You know how to define, measure, & manage sales funnel metrics.
- Relationship Builder: You place a high value on building strong relationships internally & externally.
- Start-to-Finish Ownership: Acts with 100% responsibility for their own outcomes as well as the outcomes of the company.
- Bias to action: Speed matters. Takes rapid & decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress & growth.
- Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America.
SALARY INFO
The Revenue Operations Analyst role spans several internal levels & a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates & experience levels we are open to hiring for this role.
Our OTE for this role ranges from $72,000 - $101,000. The range does not reflect total compensation, which includes base salary (95% of OTE), benefits, & company stock options.
We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation & will be able to share more specific ranges based on your country of residence.
BENEFITS
Taking Care of Your Future
- Medical, dental, & vision insurance: 100% coverage for you & 75% coverage for all your dependents.
- Voluntary insurance: short-term disability, long-term disability, & life insurance.
- 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
- Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.
Generous Time Off
- Enjoy our generous & flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
- 13 additional company holidays, plus your own Care Days, Flexible Holidays, & a company-wide Winter Break.
- Generous parental, caregiver, healthcare, & compassionate leave policies.
Investing in Your Growth
- $3000 per year towards your professional development.
- Free access to Calm.
- Allyship education program to help build your best self.
Setting You Up For Success
- Custom MacBook Pro.
- $1000 budget for workstation setup.
- $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
- Flexible spending accounts for commuter costs, dependent care, & healthcare expenses.
At Superhuman, we value diversity. We are an equal-opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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