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Agoda // hotel booking platform
Engineering, Full Time    Bangkok (Central World Office)    Posted: Friday, June 14, 2019
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Working Location: Bangkok, Thailand


As part of the Data team, the Data Support team takes care of all incidents, questions & problems regarding to data from all Agoda business. Our products are OLAP, cubes, aggregation data, dashboards & reports that would help business to effectively perform data-driven-decision. Also, other teams have internally developed software & applications. Most applications are fairly database intensive & web based.

This function requires constant communication to business users & also within Data team & Quality Assurance, Software Development, Database Administrators & Project Management, to communicate the issue & understand the update & impact. Additionally, the workload will include fast turnaround of ad-hoc reports on Agile methodology & support other technical end user for operations.


  • Degree in IT related / Computer Science or equivalent experience
  • Strong knowledge of SQL query, data warehouse & BI solution
  • Service-minded, Multi-tasking & Problem-solving person, Good communication skills, Fast learning & willing to learn non-technical business & industry knowledge
  • Strong English, in speaking, reading & writing
  • Ability to work independently & as a team player
  • Experience in ticket based systems, incident management is a plus
  • Fresh graduate is welcome

#ENG #IT #2 #LI-PK1

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