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Iora Health // primary care w/ focus on Medicare patients
Atlanta, GA    Posted: Tuesday, August 18, 2020
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The Role

The Multi-Site Care Team Manager is a key member of practice leadership who through their development of their team fosters Iora culture in all facets of practice operations. Working closely with the Care Team Medical Director, they are responsible for developing a high performing team capable of delivering exceptional care & a world-class experience to our patients.

Specific Responsibilities Include:

  • Lead high performing teams, including a large number of direct reports
  • Manage a complex clinical operation providing primary care & managed care services
  • Manage a people-focused business dedicated to service excellence
  • Solve problems, resolve issues, mitigate conflict
  • Serve as a champion for the Iora culture, fostering a positive team environment
  • Manage a small panel of coaching patients
  • Partner with physicians & other clinicians in the management of the practice
  • Provide direction in face of ambiguity
  • Steer teams through conflict to effective resolution
  • Represent Iora with external partners & stakeholders
  • Serve as a liaison for the practice with Ioras corporate office
  • Ensure operational compliance in a regulated setting
  • Do whatever it takes to get the job done

Preferred experience & qualifications (candidates with some combination of the following

  • Experience operating in a business of caring
  • 5+ years of successful experience managing/leading teams
  • Ability to manager across multiple sites
  • Clinical training and/or extensive experience in a care setting
  • Nursing background strongly preferred 
  • Fluency in Spanish preferred 
  • Experience in a start-up organization and/or rapidly evolving environment
  • Demonstrated commitment to mission-driven organizations
  • Financial responsibility for managing a business unit or service line
  • Experience coaching individuals to help achieve personal/professional goals
  • Experience navigating the U.S. health care system (insurance, medical services, social services)
  • Track record of consistent professional achievement

About Iora Health

Iora Health is transforming health care, starting with primary care. We created a high-impact relationship based care model, that particularly benefits adults on Medicare & those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, & the technology that supports our care.

We know that when you invest in relationships with people, you can help them live happier & healthier. Our patients get a team that respects & listens to them. We get paid to keep our patients healthier, & it works - we are successfully improving the lives of our patients while lowering costs.


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