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BentoBox // website services for restaurants
New York City or Remote    Posted: Wednesday, January 20, 2021
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BentoBox empowers restaurants to own their presence, profits, & relationships. The Hospitality platform disrupts third-party services that come between the restaurant & the guest. BentoBox puts the restaurant first & offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted & loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, The Meatball Shop, Roses Luxury, & more. Learn more at

We are looking for an energetic & highly motivated Implementation Coordinator to support our Onboarding Team in providing the best possible service to our Online Ordering customers. This is an incredible opportunity to get in on the ground-floor of a fast-growing startup serving the restaurant industry.


  • Work with BentoBox customers to set up their add on products, including but not limited to Online Ordering, Catering Store & Events Management with the best possible user experience 
  • Become an expert on the BentoBox platform
  • Manage numerous projects & deadlines simultaneously
  • Provide regular feedback to our Product team 
  • Work collaboratively with a team of Onboarding & Account Managers 
  • Update internal systems regularly  
  • Uphold BentoBoxs core mission, vision, & values

Skills & Attributes

  • Excellent verbal & written communication skills 
  • Very strong attention to detail 
  • Self-starter who is always looking to add value
  • Able to keep a positive attitude in tough situations
  • Takes ownership & initiative to solve problems 
  • Interested in helping restaurant owners use technology more effectively 
  • Strategic thinker who enjoys ordering takeout online 
  • Comfortable with technology & a fast paced environment 
  • Experience in the hospitality industry is a plus 

What We Offer

  • Competitive salary + equity 
  • Health insurance (medical, dental, & vision) - BentoBox covers 100% of healthcare premium costs
  • 401k plan with company match
  • Life insurance & disability plans 
  • Commuter benefits
  • Flexible vacation plan
  • Paid parental leave
  • Professional development opportunities, including a yearly learning stipend
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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