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1stdibs // online marketplace for beautiful things
Denver, CO    Posted: Friday, January 29, 2021
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Domestic Logistics Coordinator - Denver, CO

As a global marketplace, 1stDibs helps facilitate the shipping of the most beautiful things on Earth to locales near & far. No two orders are alike, as we connect buyers & sellers all around the world who are buying & selling the most amazing pieces. If you are interested in pursuing a career in logistics, & are fascinated by problems & puzzles, this may be the perfect opportunity for you.

We are currently hiring a Domestic Logistics Coordinator to work out of Denver who will work with the wider Logistics team to ensure timely delivery for online orders made through 1stDibs. Detail-oriented, organized, & diligent, as our newest coordinator, you will support the team in day-to-day 1stDibs shipping updates & maintenance.

In this role, you will learn how to effectively operate within a complex logistics network aiming to deliver an outstanding experience for consumers & sellers around the world.

 What youll do

  • Assist with pending & in-transit shipments (white glove, freight, & parcel):
    • Register 1stDibs order with shipping carriers
    • Obtain accurate tracking updates, then surface them to consumers, sellers, & internal teammates
    • Proactively monitor shipment statuses & follow-up on issues requiring intervention
    • Manage shipment exception & act as the 1st level response to shipping related issues
    • Generate parcel labels for international or domestic orders
  • Understand & contribute to internal process tied to logistics:
    • Maintain tracking & data logging to ensure effective work between team members & departments
    • Offer customer & seller support as it relates to shipping, & interface with order support teams, tracking information, shipment status inquiries & exception follow-up

What youll bring

  • 0-2 years experience
  • Thoroughness & meticulous attention to detail
  • Intermediate Microsoft Excel skills
  • Strong interpersonal & communication skills, with the ability to build & maintain productive relationships internally & externally

1stdibs is the worlds largest online luxury marketplace for rare & desirable objects. It has become the go-to source for the world's leading interior designers & consumers to find antiques, furniture, jewelry, vintage fashion & fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital & Alibaba, 1stdibs is a unique blend of expert curators & seasoned Internet executives from companies including eBay, Gilt, Google, FreshDirect,, Shutterfly, & Twitter.

1stdibs is an equal opportunity employer. We celebrate diversity & we are committed to creating an inclusive environment for all employees.

1stDibs is actively hiring and, in response to COVID-19, conducting all interviews & onboarding virtually. Any new or current team members will be temporarily working remotely until our offices reopen, at which point all employees are expected & required to return physically to the New York office.

For additional information about location requirements, please discuss with the hiring team following submission of your application.

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