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Culture Amp // survey platform for people & culture
Sales, Full Time    San Francisco, New York    Posted: Friday, December 13, 2019
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Who We Are

Culture Amp is the worlds leading employee feedback platform. We're passionate about helping companies understand the connection between people & culture. Our customizable survey platform captures employee feedback & real-time data, telling a story to help organizations make better people decisions.

Our team combines deep knowledge in psychology, statistics, UX, & engineering. We help hundreds of the most innovative organizations in the world build better workplaces. From the likes of Airbnb, Adobe, Pinterest, Tumblr, Slack, Warby Parker, Etsy & many more.

Founded in 2011 in Melbourne, Australia; we have offices globally in Melbourne, San Francisco, New York & London.

The Opportunity at Culture Amp

You are deeply curious & passionate about people & culture. At heart, you're what we call a people geek. Culture Amp is looking for an exceptional Account Manager to join us in our mission to make as many culture-first companies as possible through accessible employee feedback & people analytics.

As one of the members of the Account Management team, you will:

  • Own an expansion goal for our current customer base
  • Be able to confidently present our full product suite to existing customers to own, up-sell & cross-sell of the Culture Amp platform
  • Educate customers on additional product offerings to increase multi-product usage
  • Work across a large number of accounts & prioritize where opportunities exist
  • Work with Customer Marketing to identify & iterate approaches to use email & virtual approaches to generating interest in additional offerings
  • Contribute to the Account Manager Playbook to iterate & create the process for account growth
  • Manage a large book of business in a sales driven environment

What You Bring to Our Camp

  • Experience working effectively with cross-functional teams & all levels of management (internally & externally) with the SMB segment
  • Proven track record of achieving sales goals within an existing customer base
  • Experience working across a large number of customers, thus good at prioritizing your focus & communicating at scale
  • Ability to manage multiple opportunities while maintaining focus on goals
  • Strong virtual demonstration & communication skills
  • A passion for people & analytics

After 3 months, you will...

  • Be able to confidently present our full product suite to existing customers to own upsell & cross-sell
  • Have identified different outreach messages to current customers that are successful in generating opportunities
  • Be well verses in our sales systems & processes including Salesforce & HubSpot

Here are a few highlights from Culture Amp

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