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1stdibs // online marketplace for beautiful things
New York City - Astor Place    Posted: Thursday, April 08, 2021
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Digital Art & NFTs | Community Engagement Manager

Over the last 20 years, 1stDibs has established itself as the destination for rare & collectible design by artisans & manufacturers all over the world, but were always thinking about the next initiative to connect artists & creators of all mediums with collectors & enthusiasts. In this Community Engagement Manager role, youll own our relationships with digital artists, creators, & collectors to drive their success on 1stDibs. Youll take a hands-on approach to cultivating these relationships & be proactive in identifying new strategic opportunities for building the ecosystem. This includes working closely with our business & engineering teams to analyze trends, writing the community playbook, & liaising with other 1stDibs teams to find ways to better support our digital art category initiatives. 

What youll do:

  1. Join as an early member of the growing digital art & NFT team at 1stDibs, supporting our business & engineering leads
  2. Own the playbook for onboarding new creators & collectors; & drive success for existing creators & collectors by identifying growth opportunities
  3. Project manage complex launches of new artists or thematic releases, including coordinating amongst internal cross-functional stakeholders 
  4. Continually iterate on the onboarding playbook to guide community members first 90 days, including:
    1. Curriculum & timeline for creator & collector education
    2. Success metrics & milestones for health & growth
  5. Serve as external-facing 1stDibs leader to community members & internal advocate for the needs of the category
  6. Meaningfully engage the community by: launching new programs, coordinating community-led content initiatives; promoting initiatives across social platforms, & gathering feedback to inform trends, challenges, & successes back to the team
  7. Support the evolution of the category by creating & playbooking new ways to add value to existing creators & collectors & innovating on best practices
  8. Be a cross-functional thought partner in developing processes to best service the digital art community

What youll bring:

Required Background

  • 4+ years of professional experience, with 1-2 years of experience building an online community
  • Experience in the crypto art or digital art space
  • Business development or strategic partnership management experience a plus
  • Thrives in a fast-paced, unpredictable environment & works autonomously with minimal direction
  • Has knowledge managing & an affinity for social digital platforms: Twitter, Discord, Instagram, Reddit, etc.
  • Excellent written & verbal communication skills including: empathic listening & an ability to quickly synthesize information across technical & non-technical topics
  • Strong professional presence & ability to connect with external leaders, decision makers, & collaborators at all levels of an organization
  • Project management experience, with the ability to lead & handle multiple time-sensitive, cross-functional projects on deadline
  • Strong ability to receive feedback & pivot priorities as the teams needs evolve
  • Team player with strong intrapersonal skills
  • Creative, analytical & strategic thinker

Preferred Qualifications

  • Consistently described as independent, resilient, flexible, & fast learning
  • Deep passion for digital creators
  • Desire to innovate in new & emerging technologies
  • A self-starter mindset with a bias towards action
  • Bachelor's degree in English, business, & marketing majors preferred

1stDibs is the worlds largest online luxury marketplace for rare & desirable objects. It has become the go-to source for the world's leading interior designers & consumers to find antiques, furniture, jewelry, vintage fashion & fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital & Alibaba, 1stDibs is a unique blend of expert curators & seasoned Internet executives from companies including eBay, Gilt, Google, FreshDirect,, Shutterfly, & Twitter.

1stDibs is an equal opportunity employer. We celebrate diversity & we are committed to creating an inclusive environment for all employees.

1stDibs is actively hiring and, in response to COVID-19, conducting all interviews & onboarding virtually. Any new or current team members will be temporarily working remotely until our offices reopen, at which point all employees are expected & required to return physically to the New York office.

For additional information about location requirements, please discuss with the hiring team following submission of your application.

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