GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect & identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, & state-of-the-art computer science & data science to enhance the scientific understanding of cancer biology, & to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, & the United Kingdom. GRAIL is a wholly-owned subsidiary of Illumina (NASDAQ:ILMN). For more information, please visit www.grail.com
The Voice of Customer (VOC) Sr. Analyst is passionate about & responsible for understanding & measuring how people perceive & interact with GRAIL's products, services, brands, & the broader healthcare ecosystem. This includes gathering & synthesizing feedback from multiple data sources into a comprehensive view of the quality of the customer experience.
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