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Fuze // video conferencing & collaboration solns
Engineering, Full Time    Toronto, ON, Canada    Posted: Wednesday, April 07, 2021
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Cloud DevOps Engineer:

We are seeking a Cloud DevOps Engineer who will have a critical role in owning, managing & growing a unified logging analytics service for Fuze services & systems.

This is your opportunity to join an exciting business that is experiencing significant growth. Youll be involved in architecting & managing a high-volume cloud-based logging environment serving multiple teams & offering actionable data, alerts, reports, etc.. You will have the opportunity to work on cutting-edge technologies & on business-impacting products.


  • Design, implement, maintain & be the subject matter expert for the monitoring & logging infrastructure (primarily Elasticsearch/ELK).
  • Lead the onboarding process for new log sources delivering accurate integration & content parsing & extractions.
  • Create, modify & troubleshoot data sources for various applications (internal & external), as well as manage knowledge objects while consulting with stakeholders to meet their requirements.
  • Perform maintenance, optimization and  of existing Elastichsearch deployments.
  • Develop & promote log management best practices & procedures for the internal teams.
  • Create & maintain documentation relevant to the tasks: ex. Deployment manuals, architecture diagrams, etc.
  • Participate in technical escalations & on-call rotation.


  • B.S. degree in Computer Science or relevant field experience. 
  • Detailed understanding of infrastructure operations & in-depth knowledge & experience around logging solutions including log management, logging analytics & monitoring (Elasticsearch/Kibana/Logstash).
    • 4+ years of experience with DevOps technologies, cloud-based provisioning, monitoring, & troubleshooting (preferably in AWS).
    • Hands-on experience with designing & operating large scale Elasticsearch architecture & component deployments.
    • Experience on-boarding new data sources & setting up alerts (formatting, standardization, etc.)
  • Extensive experience in orchestration & automation: ex: Terraform, CloudFormation, Ansible, CI/CD concepts & tools.
  • Demonstrated knowledge in building & managing large-scale deployments.
  • Highly proficient in administering Linux environments (Ubuntu/CentOS), including configuration of networking & security.
  • Demonstrable expertise around specifying, designing, & implementing system health, performance monitoring tools, & software management tools for 24x7 environments.
  • Strong debugging & systems analysis skills around identification & rapid issue resolution.
  • Scripting skills including bash, python, etc.
  • Excellent communication skills & the ability to work well in a geographically dispersed team.

Great to have:

  • Experience with Cloud Log management solutions (e.g. AWS Cloudwatch & Insights, Datadog, etc.)


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