Tubular is a leading platform to provide a modern standard for global video measurement. By processing billions of videos & millions of creators on Facebook, YouTube, Instagram, Twitch & Twitter, we help our global customers get unique insights no other companies are able to provide.
What you will do:
You will be responsible for processing customer renewals across our SMB book of business globally. This includes checking in with customers during their lifecycle with Tubular, utilizing automated systems to drive tasks required at various stages, tracking customer health, gauging likelihood to renew, & mitigating downsell/churn.