Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay & be paid, for everyone everywhere. This is our global vision & the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people & businesses around the world, enabling them to use digital currency instead of cash & checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics & FIFA World Cup, celebrate teamwork, diversity, & excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience & security of digital currency to people all over the world. Join our team & find out how Visa is everywhere you want to be.
We are searching for a passionate Technical Director to lead our team in Singapore by helping us evaluate, implement, deploy & support technologies that enable our users to work around the globe. The motivated candidate should be a proven leader with a solid technical understanding of Audiocodes, Skype for Business, Exchange, On-Premise & Cloud integrations together with a firm understanding of Windows servers, Active Directory, network devices such as load balancers & Firewalls. Additionally, he/she should have 3+ years leading a team while managing employees & prioritizing their work.
Lead & implement the technology strategy adopted by Corporate IT.
Manage the demands from projects & technology upgrades including near term direction for global vendor strategy, technology strategy & global alignment of networks.
Oversee team operations & technology projects including budgeting, planning, implementation, maintenance, administration, staffing & logistics.
Partner with Architects, Engineers & Operations individuals across a variety of services & infrastructure organizations to resolve issues, provide technical feedback, & to contribute to the overall architecture direction
Provide technical direction to teammates with the ability to navigate & instruct on how to troubleshoot & solve problems within the environment
Conduct regular meetings with the team, whether as a whole or through one-on-one discussions.
Provide each team member an objective(s) or goal that he will monitor progress or status on throughout the year providing performance reviews & feedback
Meets with management regularly & gives them monthly status which include the team's accomplishments & project status
Ensures team coverage is maintained during PTO & holiday schedules
Analyze & isolate problems & issues, lead problem bridges & be available for 3rd level on call support when needed.
Enhance & improve existing infrastructure through automation & reporting
Develop & document policies, procedures, & associated training plans for systems administration & operations teams
Bachelor's Degree in Computer Science preferred or equivalent work experience
5+ years relevant IT experience leading teams
5+ years running Tier 1 & Tier 0 systems as an application technical contact
Strong technical knowledge & experience with planning, deploying & maintaining large distributed infrastructures such as Audiocodes, Exchange & Skype in the enterprise
Strong technical knowledge & experience with both Microsoft Windows 2012 & 2016 Servers
Experience with Mac iOS & MS Office Applications; Outlook, PPT, IE etc.
Knowledge of Active Directory, Group Policy, IronPort & encryption services
3+ years Exchange On-Premise & o365 hybrid cloud connectivity experience
Experience with F5 load balancers, Acano gateways & Citrix TP rooms
Excellent PowerShell skills
Excellent client service delivery with a focus on the end user experience
Self-motivated with the ability to exercise independent judgment with minimal direction from supervisor
Strong leadership & organizational skills with the ability to adapt quickly to changing priorities & assignments
Incumbent must make themselves available to speak with partners in various international time zones
All your information will be kept confidential according to EEO guidelines.