Away is a global lifestyle brand with a mission to transform travel through products & content that inspire people to get away more. In support of our mission, we are seeking a Part-Time Back of House Associate to join our retail team at our store location in New York City, NoHo.

Our Retail team creates a transformative experience that inspires a global community. We build connections with our community through product expertise & merchandising, world-class-service standards, & operational excellence. We pride ourselves in owning the offline touch point for our community, & use it as an opportunity to create more Away fans.

Want to help us transform the travel industry? The ideal candidate will represent the Away brand by providing best-in-class support to all of our customers from the moment they step foot in the door till the moment they leave. You will directly contribute to the stores success by having unparalleled customer interactions & by honing deep product expertise. 

As a company that values diversity, equity, & inclusion, Away seeks individuals of all backgrounds & experiences to apply for this opportunity. Were creating an environment where everyone can thrive. Our customers are global & diverse, so were building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, & bias prevention initiatives, were building the cultural foundation that gives people the emotional & physical space to bring their authentic selves to work.

What youll do:

• Execute receiving process, reporting any issues to Store Manager & takes necessary steps to resolve

• Ensure timely movement of merchandise as directed by Store or Operations while adhering to all procedures & guidelines, including but not limited to transfers, repairs & damages

• Ensure an accurate & organized store inventory at all times

• Develop & share ideas to increase efficiency & reduce operational costs

• Support the team in the selling process, ensuring the highest level of client experience

• Process repairs & damages on a timely basis according to company guidelines

• Assists with physical maintenance of the boutique when needed

• Pack, handle, & store merchandise according to Away standards

• Support store initiatives & projects as needed

Who you are:

• Excellent written & verbal communication skills

• Previous experience in retail or other service related industry

• Highly analytical with the ability to identify business priorities, & problem solve

• Work with a high degree of integrity & strong ethics

• Experienced with technology to utilize internal retail systems & shipping software programs

• Team player with a "no task is too small" attitude

• Enjoys working in a fast-paced & ever-changing environment

• Passionate about transforming travel (but thats a given!)

• Ability to pull, push, lift, & carry up to 25 pounds throughout the duration of a work shift

• Ability to stand/be on feet for extended periods of time throughout the duration of a work shift

• Ability to bend, squat, twist, & reach as needed throughout the duration of a work shift

Compensation Package:

Our salary ranges are based on paying competitively for our size & industry, & are one part of our total rewards program that also includes benefits, bonus, equity & various social & professional investment opportunities at Away. Pay decisions are based on a number of factors, including scope & qualifications for the role, experience level, skillset, & balancing internal equity relative to other Away employees. We expect the majority of the candidates who are offered roles at Away to fall healthily within the range based on these factors.

• Hourly Rate: $18.00 hourly

About Away:

Away is a global lifestyle brand with a mission to transform travel through products & content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on & has since expanded to offer an array of luggage & travel essentials built for the modern traveler. Headquartered in New York City, with teams in London & Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Companys Worlds Most Innovative Companies & has been recognized on TIMEs list of Best Inventions. To learn more, visit awaytravel.com.

Youll love working at Away because:

• We travel. We encourage you to take time to recharge outside of the office. Youll have generous PTO to explore new places & access to Away products to ensure your travels are seamless. 

• Were not just employees. Were people. We deeply value the talent our team brings to the table, & believe that fair & equitable total rewards packages are part of our commitment to everyone who works here. We offer insurance coverage (health, vision, & dental), tax savings plans for retirement, dependent care, commuter benefits, generous & inclusive parental leave, & a stocked kitchen.

• Well invest in your career. Our companys growing quickly, & well give you the opportunity to do the same. Youll have access to a number of professional development opportunities, as well as access to one-on-one professional coaching services, so we can support you as the company's needs evolve.

• Were creating an environment where everyone can thrive. Our customers are global & diverse, so were building a team that is, too. Through people-focused initiatives like our Employee Resource Groups, monthly cultural programming, our hybrid approach to ways of working, & our newly designed HQ that centers intentionality & collaboration, we're building the cultural foundation that gives people the emotional & physical space to bring their best selves to work.

• And so much more! You can bring your dog to work. We organize ways to give back to our local communities.

EEOC Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture & a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, & sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.