Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn & build their careers-skill insights, LMSs, courses, videos, articles, & projects-and match everyone to growth opportunities that fit their unique skills, roles, & goals.
Degreed is looking for a Technical Support Specialist to join our Client Experience (CX) team. As a Technical Support Specialist, you will interact directly with Degreed clients & their end-users to ensure that technical issues are resolved quickly & efficiently. You are ready to provide an unparalleled support experience, & you recognize that this role significantly impacts the Degreed client experience & can impact client satisfaction & retention.
This role reports to a Manager, Technical Support, & this role is based in Australia, preferably located in Sydney or Brisbane (or surrounding areas).
This core workweek for this position is Wednesday to Sunday.