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    Sign in  
 
 
Virta Health // online specialty clinic for type 2 diabetes
 
Atlanta, GA    Posted: Thursday, March 04, 2021
 
   
 
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JOB DETAILS
 

Virta is the first company with a clinically-proven treatment to safely & sustainably reverse type 2 diabetes & other chronic metabolic diseases without the use of medications or surgery. Our innovations in nutritional biochemistry, data science, & digital tools combined with our clinical expertise are shifting the diabetes treatment paradigm from management to reversal. Our mission - to reverse type 2 diabetes in 100 million people by 2025.

As a Health Coach at Virta, youll work directly with Virta patients to help reverse metabolic disease. We're looking for enthusiastic, highly motivated individuals to join our top-notch, mission-driven team. If that sounds like your dream job, wed love to tell you more about it!

Responsibilities:

  • Provide patient care with science-based therapeutic tools, using an evolving digital app as your primary source of communication (includes texting, phone calls, & video chats).
  • Provide ongoing coaching & education with Virta patients that primarily focuses on  a personalized nutrition & care plan (nutritional ketosis via personalized carbohydrate intake with lifestyle changes that focus on sustainability).
  • Collaborate with the Virta medical staff in a detailed, timely, & effective manner to address patient status changes (communicate medication changes & other physician recommendations to patients).
  • Monitor & provide feedback on daily patient metrics & vitals including: weight, blood ketones, blood glucose, blood pressure, side effects, energy, cravings, hunger, & mood.
  • Empathize, connect, & partner with patients to ensure personal success & sustainability using various counseling techniques including, but not limited to motivational interviewing & patient-centered goal setting.
  • Help personalize every patient's treatment via daily actions & behavior change counseling.
  • Review & update medications, medical history, & laboratory values, as well as document patient interactions in Virtas HIPAA-compliant portal.
  • Uphold company values & maintain a strong team dynamic including sharing your specific expertise & skills with your teammates.
  • Learn & incorporate new scientific findings into patient education.
  • Collaborate cross-functionally with Enrollment Advisors, Support Operations, & Product Teams to provide feedback & communicate coaching best practices. 

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

  • Successfully take on & manage both new, current, & tenured patients; roughly fifteen new patients per week.
  • Partner with our existing health coaches to learn & understand the entire patient experience, from enrollment to daily patient care & long-term patient success. 
  • Shadow current health coaches & learn how to successfully perform patient onboarding calls & day to day patient care.
  • Shadow & learn from current health coaches the various  platforms & tools needed to perform your day to day job.
  • Learn & understand what key performance indicators (KPIs) are used to track health coach performance & how your day to day work impacts those metrics.
  • Actively contribute  to team culture, learning, and  overall process improvements by providing regular continuous feedback.
  • Take time to connect with & proactively get to know fellow Virtans; various leaders/teammates/teams/roles.  Learn, adopt, support, & help live out the Virtan Values.

Requirements/Qualifications:

  • 4-year college degree required in one of the following disciplines:  Nutrition, Dietetics, Kinesiology, Exercise Science, Nursing, Social Work, Psychology, or other health-related field. Also: Registered Dietitian, Registered Nurse, Registered Exercise Physiologist, Counselor or similar professional degree or certification.
  • Ability to work full-time in one of the following locations: Atlanta, Chicago, Denver, Omaha, San Francisco or St. Louis 
    • Note: Due to the ongoing Covid-19 epidemic, current Virta employees are working full time remotely from home. 
  • Ability to work one full weekend per month & 1-2 holidays per year. 
  • Prior experience working with patients directly in the following areas: outpatient nutrition counseling, motivational interviewing, using and/or implementing various behavior change techniques, health coaching, health counseling, mental health counseling, etc (strongly preferred).
  • Outstanding verbal & written communication skills with the ability to utilize diverse modes of communication. Ability to adapt communication style to suit different audiences such as patients, teammates, customers, & scientific professionals.
  • High EQ & empathy with the ability to work with different personalities through times of change.  
  • Attention to detail & strong organizational skills to help keep you on track during rapidly changing situations.
  • Growth mindset & the desire to  constantly  learn & improve.
  • Strong desire to build relationships with patients & willingness to help others as a frontline care provider.
  • Unquestionable integrity, no ego.
  • Comfortable using various digital platforms & a remote delivery model in a rapidly changing environment; technology literacy is a must!
  • Highly motivated & able to work independently to self-manage priorities, & willing to ask for help & lean on teammates for support when needed.
  • Comfortable with ambiguity & able to adjust to rapidly changing environments & expectations.
  • Strong consideration for candidates with multi-lingual abilities.  
  • Have fun! 

Values-driven Culture

Virtas company values drive our culture, so youll do well if:

  • You put people first & take care of yourself, your peers, & our patients equally
  • You have a strong sense of ownership & take initiative while empowering others to do the same
  • You prioritize positive impact over busy work
  • You have no ego & understand that everyone has something to bring to the table regardless of experience
  • You appreciate transparency & promote trust & empowerment through open access of information
  • You are evidence-based & prioritize data & science over seniority or dogma
  • You take risks & rapidly iterate
 
 
 
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