Events  Deals  Jobs 
    Sign in  
Flexport // online customs brokerage & freight forwarding
Sales, Full Time    Atlanta, GA    Posted: Thursday, July 22, 2021
Apply To Job

The opportunity:

We are looking for a remarkably driven AR Collections Specialist to join our Accounts Receivable department operations. This position is an essential team player with a focus on supporting daily operations, specifically focusing on executing against high standards for exceptional customer service. This position must possess strong attention to detail, strong problem solving & ability to effectively communicate with external & internal customers. This role will be responsible for managing highly sensitive external stakeholder relationships. The position will report to the Finance Operations Manager - OTC.

You will:

  • Execute day-to-day collection activities & reconciliation of all past due accounts within the assigned customer segment
    • Communicate directly with customers to ensure collections are timely & determine the reason for non-payment
  • Establish relationships with key client Accounts Payable personnel & serve as the dedicated point of contact with the client to facilitate cash collection & credit processes
    • Support the onboarding of client AP teams in setting up payment processes
    • Field general AR/AP questions for clients & assist in research & resolution of payment issues
    • Coordinate with all team members to resolve all cash application issues & identify root causes for non payment
  • Develop appropriate contacts within the Flexport Client Solutions Management team to help drive collections & identify dispute information related to past-due accounts
  • Bring resolution to complex client account issues, while maintaining high standards for accuracy, timeliness, & professionalism
  • Identify ways to streamline processes & work as part of the team to implement solutions
  • Partner with the AR Lead to develop Standard Operating Procedures & document AR policies & internal controls
  • Perform Finance & Accounting related month-end close processes

You should have: 

  • 3+ years of finance/accounting experience in the area of B2B AR Collections
  • Previous experience managing external stakeholder relationships is required.
  • Bachelors degree in Finance, Accounting, or relevant field a plus 
  • Self-starter mindset & proactive, able to operate with a high level of autonomy
  • Strong attention to detail, professional communication (both written & verbal), & excellent follow-through skills
  • Ability to adapt to rapid changes typical of a start-up
  • Experience identifying & driving improvements to processes by engaging with different functions throughout the company
  • Experience within a shared service environment 
  • Advanced Excel Skills 
  • Ability to develop & share new solutions to old problems
Apply To Job
© 2021 GarysGuide      About    Feedback    Press    Terms