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Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology & a real-world approach to ethics, compliance, privacy, security, & third-party risk, weve created a no-nonsense platform to help supercharge the global push for trust. 

The Challenge

Were looking for an Implementation Consultant that will handle the overall responsibility for the customer relationship by working directly with our strategic customers to enhance their overall user experience with the OneTrust Privacy, Security & Third-Party Risk platform. You will provide assurance & oversight to customers implementing OneTrusts platform regarding SaaS implementations including underlying hardware & software architectures.

Your Mission

  • Oversee the functional & technical implementation & platform adoption for all customer proof of concept projects from start to finish 
  • Directly interface with clients to gather & define requirements, identify solutions, & implement recommendations
  • Establish yourself as a trusted adviser to ensure customers overall satisfaction with our platform 
  • Prioritize & drive resolution on escalated customer issues 
  • Be an advocate for our customers by representing their issues to Product Management & Software Engineering with a focus on steering the OneTrust roadmap 
  • Monitor & analyze the customers adoption of our solution features & functionality to provide leadership with an understanding of their overall business needs as they relate to our products 
  • Leveraging customer relationships as needed for prospect references 
  • Provide strategic & tactical support for Sales, Professional Services, & Business Development

You Are

  • Available to start full time in January 2021 or June 2021
  • Genuinely enthusiastic to work directly with customers
  • Strategic thinking, problem-solving, & possess decision-making capabilities
  • Willing to travel, as job requires (Estimated 30-50%)

Your Experience Includes

  • Bachelor's in Business, Industrial Engineering, Systems Engineering or related field 
  • Effective customer-facing communication skills
  • Proven ability to engage across corporate functions (Professional Services & Product Management)
  • Excellent verbal & written communication skills, including the ability to chair meetings or host webinars
  • Strong entrepreneurial skills to excel in a complex & rapidly evolving environment
  • Ability to build relationships across stakeholders in marketing, sales, & engineering 

Extra Awesome

  • Master's in Business or related field
  • Internship or project experience in software development, professional services, solution engineering, or technical consulting
  • Knowledge of APIs & scripting languages

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad  the countdown has begun. The destination? A career without boundaries working alongside a diverse & inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice & expertise will help chart the direction of an entirely new industry Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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