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ClassPass is a monthly fitness membership that lets you go to the best boutique fitness studios.
New York    Posted: Wednesday, December 05, 2018
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You are an experienced IT professional with a passion for helping others. You understand the needs of a rapidly growing company & know how to scale systems & processes accordingly. You can identify issues before they arise & tackle them with speedy yet thoughtful & effective solutions. Further, you have experience mentoring & managing others with an eye for their personal growth.

What Youll Do:

  • Manage the IT function for ClassPass, which involves IT budget & policies, inventory management, wifi/networking configuration, A/V support, data security & retention initiatives, remote office support, & more.
  • Research new technologies & drive large-scale infrastructure improvements to support a fast growing, ever changing work environment with fiscal responsibility in mind.
  • Handle ad hoc troubleshooting for small & large issues, from faulty external keyboards to ISP down emergencies.
  • Maintain & upgrade server & network services/devices to ensure reliability for employees.
  • Be accountable for laptop & network security, ensuring our companys information is always safe.
  • Uphold a customer-first approach to IT & interface daily with employees.

Who You Are:

  • 5+ years of IT experience in a Mac OSX & Google Apps environment
  • Advanced knowledge of installing, configuring, & troubleshooting OSX, integrating enterprise-level A/V systems, & administering several cloud-based services (e.g. Google Apps, Box, Salesforce, BlueJeans)
  • Experience in IT hardware & software procurement
  • Experience in establishing & supporting remote office locations
  • Track record of thriving in a fast-paced, startup environment
  • Strong time management skills & ability to juggle multiple requests at once
  • Diligent about capturing, tracking, & closing helpdesk tickets to ensure quick response times
  • IT leadership experience (including ability to provide feedback, written & verbal quarterly reviews)
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