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Okta // identity access management for apps & devices
Atlanta, GA; Charlotte, NC; Raleigh, NC; Nashville,TN; Jacksonville, FL    Posted: Saturday, May 22, 2021
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The Pre-Sales Solutions Architect (SA) at Okta is a senior technical resource charged with helping our prospects & customers solve complex challenges related to Identity.  The SA is a team player that can create & deliver presentations & demonstrations, to various levels of stakeholders within an organization (developer, product managers, IT, marketing, C-Suite & others).  The SA has the rare combination of technical savviness & business acumen & youre looking for a career where you can utilize both. 

As an SA at Okta, you will be challenged daily to show prospects & customers how Okta can help solve their business challenges.  We are searching for individuals that have experience deploying identity & access management solutions in large & complex environments.  This hands-on experience & exposure to the operational aspect of real customer deployments is what sets you apart & provides credibility to the architectures you design & propose. Your proven experience with other products & legacy solutions will be invaluable when assessing a customers existing challenges & planning the roadmap for them to modernize & transition to the Okta platform.

Job Duties & Responsibilities

  • Support the sales team in helping customers understand what is possible with Okta

  • Understand customer requirements so you can translate & communicate the business value of solving complex problems.

  • Provide assistance as needed for Proof Of Concept (PoC) activities.  

  • Lead discovery & requirements workshops & ultimately develop current & future state architectures based on customer specific needs & use cases. 

  • Utilize your understanding of a customers holistic environment including firewalls, proxies, VPN, CASB, databases, & applications to ensure that the proposed architecture is viable & can be implemented by the customer or professional services.

  • Use a variety of tools to help depict complex architecture diagrams & sequence diagrams that include various Okta Products in the solution.

  • Use your understanding of various protocols (SAML, OAUTH/OIDC, KERBEROS, SCIM, etc.) to plan multi-protocol integration architectures that incorporate Okta with various technologies.

  • Distill & communicate customer needs & feedback to Product Management, Engineering, Marketing & Sales.

Minimum REQUIRED Knowledge, Skills, & Abilities:

  • A passion to serve the customer, which has played out in some customer-facing role like consulting or support

    • An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard, to various audiences.

    • Experience with multiple security protocols such as: OAuth, SAML, LDAP, SCIM, etc. 

  • Proven hands-on experience in one or more of the following areas: web (Javascript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications

  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)

  • A world-class communicator

  • Confident dispensing knowledge to a highly skilled & experienced audience.

    • Typically 10-25% travel (TBD Post-COVID)

  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

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