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MasterClass // online classes from the world's best
 
Media, Full Time    San Francisco, CA or Los Angeles, CA or New York City    Posted: Thursday, September 30, 2021
 
   
 
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Who We Are

MasterClass is transforming online education by enabling anyone in the world to learn from the very best. We are deconstructing what makes an actor able to cry on demand, how an athlete defies gravity, & what it takes to write a bestseller. Our online learning content is available to students anywhere anytime, which supports our mission to ignite the greatness in others.

We are a quickly growing VC-funded startup based in San Francisco, with additional offices in Los Angeles.  We have created online classes taught by famous masters Gordon Ramsay, Serena Williams, Neil deGrasse Tyson, Sara Blakely, David Sedaris, Bobbi Brown, Timbaland, Anna Wintour & many more to come.

Since launching in 2015, we have been growing our team. Apply now to find out more about what we are doing behind the scenes.

About This Role

We are looking for an enthusiastic & motivated subject matter expert in baking to support the development of class curriculums, content, & workbooks, as well as to manage ongoing user interactions. This is a great opportunity for someone who has expertise in baking, a passion for education, & is excited about transforming the e-learning industry. 

By joining our team, you will get exposed to leaders in your field, a cohort of aspiring bakers, & MasterClass content, business, & product employees.

What Were Looking For

  • Proven subject matter expertise in baking
  • Extensive written communication experience & excellent editorial judgement (a portfolio of relevant work may be requested)
  • Ability to work both independently & collaboratively
  • Dedication to ethical journalism
  • Constant eye toward educational content that is both instructional & compelling
  • Quick learner who is friendly & brings a positive demeanor to work

Responsibilities:

  • Manage user interactions with the platform by thoughtfully answering user questions, providing feedback & advice to relevant users, & elevating user feedback to core MasterClass teams
  • Support MasterClass copywriting & product teams by providing explanatory language to relevant workbooks & platform content
  • Collaborate with relevant MasterClass teams regarding class content & user interactions
  • Follow & implement the MasterClass House Style Guide across all written communications
  • Stay up to date on news & industry progressions related to baking

Requirements:

  • Bachelors degree (baking-relevant field is strongly preferred)
  • Proven knowledge & experience in baking 
  • Extensive written communication (a portfolio of relevant work may be requested)
  • Ability to work both independently & collaboratively
  • Hands-on experience working directly with students or users is a plus!
  • Excited to work with a small interdisciplinary team in a fast-paced environment
  • Work remotely either full-time or part-time (~20 hours per week)
  • Legally eligible to work in the United States

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace & are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities.  If you have a disability or special need, we would like to know how we can better accommodate you. 

 
 
 
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