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Twilio // platform for building messaging applications
Engineering, Full Time    Denver, CO    Posted: Thursday, February 06, 2020
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Because you belong at Twilio

The Who, What, Why & Where

Twilio is growing fast & looking for a Senior Software Engineer to join our globally distributed Flex engineering organization on our Data Pipeline team. Flex is Twilios flagship contact center solution & is a unique product that provides our customers with the building blocks they need to meet their needs. A key component of the Flex solution includes providing insight & statistics to the end user about what is happening within their contact center. The Data Pipeline team will build the scaffolding that will become the central data layer powering the flex application. You will be a key member of a team that develops a highly scalable platform, supporting over 100 Flex applications & thousands of end users.


  • 6+ years of software development experience in a modern programming language
  • Experience with distributed systems & service-oriented architectures
  • Experience with event or time based streaming technologies
  • Focus on designing & implementing systems for scalability, testability, supportability & maintainability
  • Experience owning & operating services end-to-end, from debugging & testing to release management & monitoring
  • Experience with championing good engineering habits (development techniques, TDD, security, & tech debt balance, agile habits) within your team
  • Strong communication skills: in person, on paper, or in code. You can explain technical concepts to product managers, other engineers, & support
  • Bachelors degree in Computer Science or similar experience


As a Senior Software Engineer, you will live the Twilio Magic values:

  • RUTHLESSLY PRIORITIZE: Work with other engineering teams & with members of the product organisation to distill internal & customer needs into requirements & tech specs
  • DRAW THE OWL: Build new features without having all of the answers
  • BE AN OWNER: Architect new systems with a focus on scalability, testability, & maintainability
  • WEAR THE CUSTOMERS SHOES: Help resolve technical issues & blockers for internal & external customers
  • DONT SETTLE: Drive high engineering standards on the team through code review, automated testing, & mentoring. We care what our code looks like, & you should too
  • EMPOWER OTHERS: Collaborate with colleagues on a small, energetic team


Twilio has democratized communications channels like voice, text, chat, & video by virtualizing the worlds telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications.

With the launch of Flex, Twilio introduces a new type of platform for applications which has the potential to disrupt traditional monolithic application vendors in the same way API platforms disrupted traditional infrastructure services for communications, compute & payments.

Twilio is truly unique; we are a company committed to your growth, your learning, your development, & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion, & innovation & we want you & your ideas to thrive at Twilio.


This position will be located in our office at 1801 California Street in Denver. You will enjoy our office perks: free lunch, snacks, beer & cold brew on tap, ergonomic desks, & more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience, understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture where everyone is able to do & be the best version of themselves.

About us:

Founded in 2008, Twilio has over 2,000 employees, with headquarters in San Francisco & other offices in Bogot, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Prague, Singapore, Sydney, & Tallinn.

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video & email by virtualizing the worlds communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace & is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest & conviction records.

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