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Flexport // online customs brokerage & freight forwarding
Engineering, Full Time    San Francisco, CA; Bellevue, WA; Los Angeles, CA; Chicago, IL; New York City; Atlanta, GA    Posted: Thursday, December 02, 2021
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We are reinventing global trade.

Flexport helps more than 10,000 clients & suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, Wells Fargo, & Softbank. 

With offices on three continents, our team is as global as our client base & were excited to continue building a product & service they love. Wherever you are, whichever role you play, youre guaranteed to share your day with committed, encouraging, & resourceful team members. 

Flexport is looking for a Client Platform Engineer to help Flexport establish itself as the most trusted company in the global trade ecosystem. As Client Platform Engineer, you are responsible for deployment & management of endpoints, client configurations & identity management. You have experience administering MDM, accounts provisioning/deprovisioning for onboarding & offboarding; MacOS, Windows/ChromeOS endpoint system management, AWS services including WorkspaceOne & access management solutions such as Thycotic, Okta. You like to continuously look for ways to improve all aspects of IT processes by looking for ways to automate & deploy innovative repeatable processes. 

What youll do:

  • Design, build, document & support ongoing automation in endpoint deployment & management
  • Support & manage macOS, iOS, Windows, ChromeOS operating systems & software
  • Manage, administer, & scale our endpoint fleet & related infrastructure
  • Define & manage a full cycle patch & software distribution framework
  • Manage & maintain client configuration & security compliance standards across all endpoints
  • Implement & iterate on deployment solutions across macOS, Windows, ChromeOS
  • Identify & deploy internal process & automation improvements
  • Work as an escalation point for the global IT support team
  • Automate application & settings distribution
  • Manage & maintain client configuration & security compliance standards
  • Implement & iterate solutions across Operating System platforms
  • Work with the security team to drive endpoint security models & best practices across the environment
  • Support logical integrations into cloud based directories, IdPs & identity masters
  • Identify & deploy internal process & automation improvements
  • Work as the escalation point for the global IT Service Desk team
  • Create & maintain detailed & accurate documentation
  • Participate in on-call incident response rotation
  • Perform other tasks as requested & prioritized by the TechOps Manager

What youll need:

  • Strong interpersonal & communications skills
  • 5+ years of internal & external applications & systems implementation & support (e.g. SSO solutions, G Suite, Slack, Anti-Virus, etc.)
  • 3+ years experience with one or more scripting languages, such as, Python, Go, JavaScript, or Ruby
  • 5+ years of technical experience managing macOS, windows, chromeos at an enterprise scale, using a combination of open source & commercially-available tools (munki, chocolatey, osquery, Uptycs, Workspace One, Thycotics etc)
  • 3+ years of experience administering SSO, AD as well as Client Platforms such as Mac, Windows etc
  • Knowledge of the inner-workings of common Operating Systems, including the ability to troubleshoot advanced issues
  • Excellence in problem-solving, strategic thinking, & collaboration with cross-functional teams
  • Ability to work with a diverse, & globally distributed team


Culture & Values

Where youll work:

Our flagship office is on Market Street in San Francisco, but we also have engineering teams working out of our locations in Seattle, Atlanta & Chicago. Working out of our NY or LA offices are also an option.

Investing your time with Flexport means having immediate impact, all over the world. Youre empowered to do whats best for everyone & trusted to make the right decisions when & where you need them. Join our collective of entrepreneurs & improve the worlds experience in global trade. 

About Flexport:

We believe global trade can move the human race forward. Thats why its our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology & data analytics, logistics infrastructure, & supply chain expertise. Flexport today connects almost 10,000 clients & suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital & Y Combinator. Were excited about the three big ways were moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Dont be! Were building the first Operating System for Global Trade. Thats why its incredibly important for us to bring people from diverse backgrounds & experiences together with our industry veterans to help move the freight forwarding industry forward.
  • Whats freight forwarding & why does it matter? Freight forwarding is the coordination & shipment of goods from one place to another & its what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world & break down economic barriers.
  • We know this industry is complex. Thats why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated & engaged workforce. That is why Flexport is committed to creating & nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical & mental disability, health status, marital & family status, sexual orientation, gender identity & expression, military & veteran status, & any other characteristic protected by applicable law

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