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HelloFresh // meal kit delivery
London    Posted: Thursday, December 02, 2021
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About HelloFresh

HelloFresh is on a mission to transform the way the world thinks about home cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all the ingredients, instructions & inspiration needed to make delicious meals at home, from scratch.

At just 9 years in, were the industry leader & have delivered hundreds of millions of meals to millions of households worldwide & are passionate about disrupting one of the last industries to go online - food & grocery.

But most importantly, its our incredible people who make HelloFresh what it is. We thrive on giving our employees an inclusive working environment, in which they have access to development opportunities & in which their voices are heard & valued every day. This helps us best reflect & serve our customers.

So, if youre keen to join a growing, caring company which puts its people at the heart of what it does, look no further!

About the role:

This role is a fantastic opportunity to join a dynamic company in a very exciting market. We are looking for a Senior Logistics Manager with a track record of successful courier management to own our 3PL relationships, driving performance up & costs down. Together with our partners you will constantly look for opportunities to improve, innovate & be more efficient. You strive to better customer experience (incl. flexibility, delivery days, delivery region) & are constantly on the lookout for new opportunities & ways to pioneer in the market.

What you will be doing:

  • Owning relationships with our 3PLs
  • Working with 3PLs to improve performance & overall customer experience
  • Negotiating new contracts with existing & new partners to reduce costs / expand services
  • Using data to appraise courier performance & draw up / implement initiatives to drive up performance
  • Evaluating new partner opportunities, providing business cases to back up your assertions
  • Evaluating wider market opportunities
  • Expanding our range of premium delivery options at checkout
  • Managing a team of Logistics leads, coordinators & execs
  • Leading by example at all times
  • Working closely with our Logistics development manager to improve departmental systems & reporting, & representing the Logistics 3PL function in key projects
  • Work alongside the distribution team to ensure the successful outload of all customer orders
  • Setting 3PL function OKRs & KPIs
  • Supporting the Logistics director with long term strategy planning
  • Support with NPD launches
  • Team resource planning

Who you are:

  • At least 5 years working with national B2C carriers
  • A clear demonstrable track record of improving courier final mile performance
  • A minimum of 3 years people management experience
  • Understanding of Logistics tech systems to be able to engage with technical stakeholders
  • Ability to manage projects E2E with strong people skills to engage & motivate stakeholders
  • Experience working with perishable products & the differences in final mile process required
  • Experience working with & contacts within the DPD & Yodel courier networks

What you will get in return:

Core benefits:

  • 70% discount on our HelloFresh's boxes!
  • A generous pension scheme contribution
  • Employee Assistance Programme & Headspace subscription to support your mental health
  • Private Health Insurance
  • Gym Membership
  • Group Life Insurance
  • Cycle To Work Scheme

Cultural Benefits:

  • Personal learning budget for your professional growth
  • Lots of virtual workshops, talks & events for you to enjoy!

Start date: ASAP

Location: London, Shoreditch

Recruitment process: first, you will speak with a member of our Talent Acquisition team. Should this first call be positive, you will be invited to a competency interview (video) with our Director of Logistics & someone else from the team. The last stage will be to meet with our COO & our member of the global logistics team.

We are convinced that diversity is what makes our teams stronger: whatever your identity or background might be, you will have something invaluable to offer to this company. We want to know what it is! Please apply.

Please note that all our sites in the UK are wheelchair accessible.

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