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Silverline CRM focuses exclusively on end-to-end deployment of salesforce.com products.
 
Marketing, Full Time    Newark, NJ    Posted: Friday, March 15, 2019
 
   
 
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JOB DETAILS
 

Company Overview:

Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing?

Silverline employees are passionate about what they do. Were a diverse group of cloud technology professionals with the same goal: to make our clients lives easier through technology & we have a good time while were at it! Silverline is a Salesforce Platinum Cloud Alliance Partner focused on delivering robust business solutions leveraging cloud-computing platforms. Silverline was listed #1 among small & medium size companies in the annual Glassdoor Employees Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team!

Position Overview:

  • As a key contributor on a project team, guide customers through the implementation of Salesforce solutions using Silverlines agile methodology
  • Engage customer stakeholders to understand desired business outcomes & define success criteria
  • Articulate to customer stakeholders the value of recommended solutions & approach
  • Lead Discovery & requirements refinement sessions to uncover customers business, functional, & technological requirements
  • Synthesize requirements to create clear & comprehensive user stories & solution design documentation
  • Perform fit-gap analysis between Salesforce functionality & client requirements
  • Design elegant, innovative Salesforce solutions involving: configuration of Salesforce & Managed Packages, creation & refinement of complex data models, external integration, business process automation, & other custom functionality
  • Draft custom development specifications & manage the delivery & testing of the functionality by Development resources
  • Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
  • Develop training curriculum & deliver training sessions to the solutions end users
  • Work with a Silverline Engagement Manager to manage a project to scope, budget & timeline expectations

Basic Requirements:

  • BA/BS degree in Business, Computer Science or Engineering or equivalent work experience; MBA preferred
  • 3+ years experience administering or consulting with Salesforce
  • Experience with business process definition, best practices, & reengineering
  • Experience writing user stories to capture Salesforce requirements
  • Experience with data migrations from third party systems to Salesforce
  • Experience designing or building Salesforce integrations with 3rd party applications
  • Understanding of the key levers for B2B, B2C, hybrid business models
  • Understanding of key concepts of user centered design & design thinking
  • Desire to learn new things
  • Great teamwork & collaboration skills
 
 
 
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