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FanDuel // one-day fantasy sports
 
Jersey City, New Jersey    Posted: Thursday, September 16, 2021
 
   
 
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JOB DETAILS
 

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands & products all built with one goal in mind  to give fans new & innovative ways to interact with their favorite games, sports, teams, & leagues. Thats no easy task, which is why were so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means well never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance & paid leave policies, were committed to making sure our employees get as much out of FanDuel as we ask them to give.

FanDuel Group is based in New York, with offices in California, New Jersey, Atlanta, Florida, Oregon & Scotland. Our brands include:

  • FanDuel  A game-changing real-money fantasy sports app
  • FanDuel Sportsbook  Americas #1 sports betting app
  • TVG  The best-in-class horse racing TV/media network & betting platform
  • FanDuel Racing  A horse racing app built for the average sports fan
  • FanDuel Casino & Betfair Casino  Fan-favorite online casino apps
  • FOXBet A world-class betting platform & affiliate of FanDuel Group
  • PokerStars The premier online poker product & affiliate of FanDuel Group

THE POSITION 
Our roster has an opening with your name on it 

The Payment Operations Associate is responsible for preventing & detecting fraudulent transactions as well as reconciling all customer payments & withdrawals. The role involves utilizing a number of detection techniques in-order to identify high risk accounts, unusual activity, investigate, & subsequently close suspicious accounts in order to mitigate risk. The Payment Operations Associate relies heavily on the compilation & analysis of data from 3rd Party Vendor Portals, banking documents, & populating data into spreadsheet reports. Weekend work may be needed as the schedule requires.

THE GAME PLAN
Everyone on our team has a part to play

  • Identify suspicious activity (AML) using the fraud monitoring tools & systems
  • Perform initial investigations & prepare fraud reports
  • Reconcile customer payments & withdrawals daily.  Liaise with various business teams to make appropriate corrections for any variances
  • Work within a team environment to gather, interpret & analyze data
  • Assist in developing & maintaining daily/weekly/monthly reporting for financial, gaming & other statistical data
  • Interact with internal client data tools & software to extract information upon request
  • Provide inbound support related to customer financial inquiries
  • Perform all other related & compatible duties as assigned & assist in ad hoc projects

THE STATS
What we're looking for in our next teammate 

  • Minimum of 1 year of experience in the banking & payments industry preferred
  • Bachelors degree from accredited university in a related field preferred
  • In-depth knowledge of banking systems & online payment methods
  • Understanding of Anti-Money Laundering detection methods & regulations
  • Strong communication skills with internal & external customers
  • Experience with Fraud prevention, detection & investigation
  • Experience with Microsoft Office Suite (Excel, Powerpoint, Word) including a strong understanding of Microsoft Excel Functions (VLOOKUP, SUMIF, etc.)
  • Experience in the banking & payments industry preferred
  • Understanding of online betting or casino industry is a plus
  • Licensure: Must pass required licensing as mandated by various state regulatory bodies. Failure to be licensed or retain licensure will result in termination of employment

THE CONTRACT 
We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

  • An exciting & fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship & professional development resources to help you refine your game
  • Flexible vacation allowance to let you refuel
  • Hall of Fame benefit programs & platforms

FanDuel Group is an equal opportunities employer. Diversity & inclusion in FanDuel means that we respect & value everyone as individuals. We don't tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

 
 
 
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