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Role Description
Partner sales manager (PSM) - Japan will lead business expansion of Dropbox through scaling strategic partners.
Dropbox has been transforming business model to channel first. Partners autonomy level is getting higher every year from demand generation to post-sales customer success. This role is heart & core of this multi-year transition journey. That transition is only achievable by driving the success of the existing accounts thru developing trusted relationships with partners, maximizing up-sell/cross sell opportunities, driving retention rates & growing our business.
This transformation is happening simultaneously in other multiple international regions. So, the role is expected to proactively work with global peers to share learnings, seek for fresh ideas & jointly push corporation to better equip learnings into global business strategy.
Dropbox is rapidly growing its partner community so a successful candidate will have experience working with partners one-to-one & in scaled capacity to further accelerate growth.
Responsibilities
- Responsible for the delivery of a specific & defined revenue quota
- Own, build, develop & manage the Partner plan for managed book of partners
- Identify key stakeholders to build relationships & credibility within those partner organizations, & help them realize the full potential of Dropbox Business
- Facilitate one-to-one & scaled Partner engagement to train & enable sales teams to bring the best Dropbox experience to their customers
- Lead Partner marketing campaigns in collaboration with partner marketing & other internal stakeholders
- Establish relationships with the key Distributor personnel to ensure that we build a seamless & effective sales process
- Work with relevant Account Representatives & Account Managers on account mapping & opportunity management where applicable
- Own & drive a structured renewal process for existing customer teams
- Lead the engagement between the wider Dropbox teams with the named partners
- Maintain & execute relationships at all levels of the company & lead the rhythm of the business
- Make every potential Dropbox customer happy with every interaction, being an ambassador for Dropbox & our unique culture at every opportunity
- Develop a thorough understanding of Dropbox products & roadmap
Requirements
- Proven experience in IT industry
- Strong experience in channel partnerships
- Business experience which requires global collaboration
- Strong analytical, critical thinking & problem solving skills
- Self starter, phenomenal teammate & team player
- Must have an entrepreneurial mindset towards building a strategic set of partners
- Fluent in Japanese and business level English
Preferred Qualifications
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