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ContentSquare // optimizing web & mobile sites
Engineering, Full Time    Paris Area, France    Posted: Monday, February 21, 2022
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Contentsquare is a global SaaS technology company that empowers brands to build better digital experiences for all. We have been recognized by Gartner as one of the four most innovative ecommerce companies in the world, & have featured in Wired Magazine as one of Europe's hottest startups.  

Contentsquare has 10 main offices across the world ( New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, & Singapore) with 750+ clients globally including Fortune 100 companies like HSBC, Sainsbury's, Spotify, Asos & Microsoft. We've been experiencing tremendous growth as our team has grown from ~300 to 1000+ employees globally, & raised a $500M Series E funding in May 2021.

As our growth accelerates further we are looking to hire 1,500 positions globally in the next  3 years. We are looking for talented people like you to join us & help us continue to innovate & improve online experiences for all. We want the most ambitious, unique & enthusiastic people to join us & help us in this mission. Come join the #CSquad family!


Employees assistance & support
- You are in charge of the day-to-day technical support in the office
- Manage our Onboarding / Offboarding process
- Providing technical assistance & support (level 1 & 2) for issues related to computer
systems, software, & hardware
- You will manage our main tools (Gsuite, Jamf, Onelogin, Slack, Zoom, etc...)
- Laptop installation & maintenance
- Network maintenance, switch & access point installation
- Technical assistance for the corporate events
- Be guarantor of our IT best practises to all employees
- Comfortable with SaaS software

Inventory & assets management
- Storage management: you will maintain a constant stock & enough supplies
- Budget management purchases: choose & provide adequate devices to the

Knowledge management
- Helping in the building of the corporate IT knowledge base
- Writing of procedures

Desired Skills & Attributes:
- Ability to communicate effectively & adapt it to your audience
- Ability on team working by giving efficient feedback & report
- Ability to troubleshoot common hardware/software issues
- Able to be Autonomous, Proactive & making Technological monitoring
- Knowledge with Users management, Access, MDM, & familiarity with a ticketing
- Proficiency with Windows & Mac OS
- Knowledge on computer networking DNS, DHCP, TCP/IP
- Attention to detail
- Comfort taking ownership of projects & showcasing key accomplishments
- Strives for continued learning opportunities to build upon craft
- Excellent interpersonal skills & a service ethic
- Ability to work quickly & independently in a fast-paced start-up environment
- Extremely strong & demonstrable work ethic
Nice to have
- Knowledge in Scripting & API
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