Company Description|Job Description
Denodo is the leader in data virtualization - providing unmatched performance, unified access to the broadest range of enterprise, Big Data, cloud & unstructured sources, & the agilest data services provisioning & governance - at less than half the cost of traditional data integration. Denodo's customers have gained significant business agility & ROI by creating a unified virtual data layer that serves strategic enterprise-wide information needs for agile BI, big data analytics, web & cloud integration, single-view applications, & SOA data services across every major industry. Founded in 1999, Denodo is privately held.
The Senior Consultant on Data Virtualization & Cloud Data Integration will have an extensive scope of responsibilities deploying specialized integration capability in complex environments & may take full responsibility for strategic development of staff working in daily operations or in unfamiliar & unpredictable situations.
The technical services would cater towards integrating data in a virtual manner for operational and/or informational purposes - Integration of multiple data sources for a Customer Service, Multichannel IT Infrastructure; implementation of Logical Data Warehouses & Virtual Datamarts to enable modern Business Intelligence solutions, Integration Layers for Hadoop-based Data Lakes, & support for Agile Operational Reporting on a diverse Big Data infrastructure are just a few flavours of your future projects.
Denodo is always looking for technical, passionate people to join our Services Engineering team. We want a professional who will travel, evangelize, manage, & troubleshoot to enhance our clients' journey around Data Virtualization.
Be part of an elite team in a rapidly growing international software product company. Your career with us will combine cutting edge technology, exposure to worldwide clients across all industries (Financial Services, Automotive, Insurance, Pharma, etc.), exciting growth path for technical, product & customer-facing roles, direct mentorship, & access to senior management as part of a global team. Your mission is to help our clients, partners & prospects to realize their full potential through accelerated adoption & productive use of Denodo's data virtualization capability in many solutions.
Duties & Responsibilities
In this role you will require a combination of high technical expertise, customer & partner relationship management skills to conduct on-site & off-site engagements. In this position you will work directly with engineers, managers & business users in order to understand business & technical requirements & provide guidance & solutions.
You will oversee the successful delivery of technical servicesincluding determining scope details & monitoring the progress to ensure it conforms to customer expectations & contractual agreements.
Also you will need to maintain strong relationships with architects, technical teams, & leadership (both business & IT) across customers & partners' organizations.
Product & technical knowledge:
Obtain & maintain strong knowledge of the Denodo products, including overview of our key & advanced features & benefits, services offerings, differentiation, & competitive positioning.
Constantly learn new things & maintain an overview of modern technologies.
Be able to address a majority of technical questions concerning customization, integration, enterprise architecture & general feature / functionality of our product.
Ability to lead custom deployments dealing with business-focused & engineering-focused requirements.
Ability to deliver product training to customers & partners.
Provide timely, prioritized & complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client's business cases, requirements & issues.
Customer / Partner engagement:
Develop relationships with key business stakeholders & act as a trusted advisor to major Denodo customers.
Manage client expectations, establish credibility at all levels within the client & build problem-solving partnerships with the client, partners & colleagues.
Enthusiastically present software solutions to customers, from IT managers & technicians to C-level executives.
Know when & where to escalate within the technical organization, & make effective use of those resources.
Manage consultants & engineers, support in escalation situations, performance, & general team coordination within your region.
Coordinate team members & partners to ensure the right resources are working on the right tasks at the right time, with clear expectations of milestones & goals.
Promote knowledge & best practices while managing deliverables & client expectations.
- Build interpersonal relationships with other teams
We'll need you to have a good foundation of technical knowledge, as well as project & scope management expertise, as you'll establish the technical & non-technical enablement needs for the Services Engineering team.
Our ideal candidate has from 6to 15 years of experience in the IT sector, with at least 4 of them in customer facing positions.
We are growing fast & we believe that people needs to be together to collaborate & accelerate that growth, so this position does not allow telecommuting. The candidate has to be willing to work from the Denodo Headquarters.
Minimum 6+ years of experience in Information technology.
Experience in customer-facing positions as a professional services consultant or engineer.
University Degree relating to information systems or computer science (Bachelor or Master).
Good Understanding of Integration Domain is a must (EAI / SOA / BPM / API / ETL).
Solid understanding of SQL & good grasp of relational & analytical database management theory & practice.
Good knowledge of JDBC, XML, JMS, Web technologies & Cloud environments.
Excellent verbal, presentation & written communication skills to be able to interact with technical & business counterparts.
Willingness to travel.
Being available for working outside of normal business hours, holidays, & some weekends when needed for escalations during on-call periods.
- We are committed to equal employment opportunity.
- We respect, value & welcome diversity in our workforce.
- We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, & we will not be obligated to pay a referral fee.