Truveris is a digital health company that partners with employers, brokers, & pharmaceutical companies to dramatically improve people's ability to afford & access prescription drugs. With expertise & technology solutions that span across the prescription drug ecosystem, we deliver the outcomes people & businesses need to thrive.
We are on a mission to transform the pharmaceutical industry & are backed by leading venture capital firms including Canaan Partners, First Round, New Atlantic Ventures, New Leaf Venture Partners, Tribeca Venture Partners & McKesson Ventures. In 2018, Truveris was ranked as one of the fastest growing technology companies in the U.S. by Deloitte, Crain's, &
The Client Success Manager (CSM) will be responsible for ensuring that Truveris is meeting & exceeding each customer's expectations throughout their lifecycle with Truveris. The CSM will own the day-to-day operation of client programs, identifying key success metrics & driving a standardized client engagement process. To do this effectively, the CSM will function as an internal expert for program operations, confirming feasibility of proposed solutions & working cross-functionally to implement these solutions. The CSM will keep track of a client's interaction with Truveris, identify areas for program improvement & work with the Sales Director & Client Experience Manager to make recommendations. This position will operate on-site in the NYC headquarters, reporting to the Director of Strategy & Operations, Life Sciences.