Affirm is reinventing credit to make it more honest & friendly, giving consumers the flexibility to buy now & pay later without any hidden fees or compounding interest.
Affirm's mission is to deliver honest financial products to improve lives. We do this by partnering with top companies to offer responsible financial products at the point of sale. Working jointly with our clients, Affirm co-develops & executes on joint partnerships strategies to innovate & grow their businesses.
Affirm is committed to building lasting partnerships with online merchants for long term growth & ongoing revenue generation. As a Director of Customer Success, you will own the account teams for several enterprise merchants to drive usage of the Affirm platform for increased adoption & growth. The Director of Customer Success position is a high-profile customer-facing role requiring outstanding relationship management & program management skills to guide merchants successfully from deployment to operationalization.
This role reports to our Director of Enterprise Accounts & it is based in our Chicago office.