Head of Growth & Marketing at Superhuman In Other

Head of Growth & Marketing
Superhuman // email ordering app

SUPERHUMAN

The fastest email experience in the world
Loved & adored: see what our customers say
Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, & productivity!

BUILD LOVE

At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.

It all starts with the right team a team that deeply cares about values, customers, & each other.

CREATE MASSIVE IMPACT

We're not solving a small problem, & we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE

We have created the frameworks for how to build product market fit & redefined the narrative of how to onboard customers successfully. We have shown the world its possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.

Our latest financing was led by IVP, & we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, & we welcomed Marc Andreessen & David Ulevitch to our board.

This time, were swinging beyond the fences and fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.

ROLE

Build & lead Growth & Marketing at Superhuman to significantly drive demand, build massive positive brand awareness, & unlock the growth of the Superhuman Teams Business. In doing so, accelerate the entire Superhuman mission & grow ARR from $25M to $100M over the next 3 years.

Our Head of Growth & Marketing will serve on our executive team to define our future acts & achieve our vision: a productivity & collaboration ecosystem used by & loved by millions of professionals!

Major Outcomes

Outcome #1: Drive demand to grow revenue from $25M to $100M ARR over the next 3 years.

Widen top of funnel by developing our current channels & launching new channels.
Build & scale our B2B Acquisition Strategy to grow logo acquisition 10x over the next 3 years.
Ignite & scale our Product-Led Sales (PLS) Motion to 5x our B2C2B conversion over the next 12 months.
Increase funnel conversion by optimizing our prospect journey.

Outcome #2: Drive end-user growth flywheel

Maximize Product-Led Growth impact, in partnership with Product: Onboarding, Referrals, Virality.
In-product lead generation
Drive retention by nurturing the full customer & user lifecycles.

Outcome #3: Define, execute, & evolve our go-to-market strategy.

Frame key strategy questions, conduct research, & decide on approaches. Examples include:
- How should we evolve our packaging, pricing, & positioning for our consumer & business products?
- How should we optimize our go-to-market for Superhuman for Business?
- Where should our go-to-market strategy be product-led, demand-led, or relationship-led?
- What markets, company types/sizes, & personas should we target?
Execute a world-class go-to-market strategy in partnership with our Head of Sales & our go-to-market leadership team.

Outcome #4: Build massive positive awareness of the Superhuman brand.

Create & execute our business brand strategy:
- Determine positioning, pricing, & packaging for Superhuman for Business.
- Drive awareness & adoption as we bring new products to market.
Create & execute our prosumer brand strategy:
- Position Superhuman as an aspirational brand that stands for achieving your potential.
- Create a category & establish Superhuman as the category leader.
Implement & optimize numerical brand tracking, including customer sentiment, aided/unaided awareness, & brand reputation.

Outcome #5: Build & scale our Growth & Marketing team & infrastructure.

Recruit, retain, & develop a diverse & talented team of growth & marketing.
Lead the organization with coaching, prioritization, clear communication, & modeling the Superhuman values.
Execute through a high-paced & rigorous experimentation pipeline.

SOUND LIKE YOU?

You have 12+ years of experience in Product-led, Sales-led, & Marketing-led GTM strategies for B2C2B + B2B businesses with at least 6 years building & leading the strategy & managing teams.

Our ideal candidate is amazing at:

Strategizing, Prioritization, & Execution: Able to build, prioritize, & deliver QoQ & YoY B2C2B + B2B growth strategies for Mid-market & Enterprise SaaS businesses.
People Management: Develops, hires, & retains high-performing growth & marketing teams, including growth marketing, brand marketing, content marketing, performance marketing, product marketing, & marketing operations.
Making & Owning Tough Decisions: Good balance between data-centric rapid experimentation & bold risk-taking.
Bias for Action: Speed matters. Takes rapid steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress & growth.
Async Communication: Communicates succinctly & quickly across various mediums (especially Slack, Notion, & email). Can produce or consume long documents as needed without sacrificing speed.
Caring Deeply, Challenging Directly: Discusses & debates ideas openly, even when the decision is tough. Disagrees, commits, & challenges others to do the same.
Strong Entrepreneurial Mindset: This is a transformational role, with many areas without a playbook.
Start-to-Finish Ownership of Outcomes: They act as if they are 100% responsible for their own outcomes & the company's outcomes.
Customer-centric: They always strive to improve the customer experience without losing sight of business results.

SALARY

The Head of Growth & Marketing role may span a range of experience & expertise. Through our interview process, we will review your background, local market data, & use a mix of technical & qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation & be transparent throughout the process about which level we think is the best match for you in our organization.

Our salaries for this role within US markets range from $300,000 $340,000+. The salary range does not reflect total compensation, which includes base salary, bonus, benefits, & company stock options.

We are open to candidates in the US & Canada. We take a locally informed approach to compensation & will be able to share ranges based on your geographical location of residence.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.