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Our mission? To create the finance solution all businesses love. Our means? Technology, elegant design, & an outstanding sense of customer care. At Qonto, we believe that great service comes from great thinkers. That's why we strive to provide the right environment that allows you to excel in your work. Check out this video to learn about our working ethos: The Qonto Way

Alexandre and Steve launched Qonto in July 2017, & the team has achieved great things since then:
- Market leader for online SME banking in Europe
- 220,000 SME clients
- Outstanding customer satisfaction (App Store | Google Play | TrustPilot)
- Recognized as one of the best startups to work for (LinkedIn | Glassdoor)
- €622 million raised so far with a €4.4 billion valuation after Series D
- International investors including Valar, Alven, Tencent, DST Global, Tiger Global, TCV, Alkeon, Eurazeo, KKR, Insight Partners
- 4 offices in Paris, Berlin, Milan, & Barcelona
- And 500+ happy Qontoers building a finance solution businesses love to use

Our values:
Ambition | We tackle big challenges. No matter what
Teamwork | We create momentum by working together, at the same speed
Mastery | We pursue excellence through continuous learning. We face challenges with humility. Every day
Integrity | We're open. We're honest. And we earn the trust of our clients & each other

We are looking for a Head of Social Media to take our social strategy to the next level & build the foundations of a highly ambitious international social media team. You will actively participate in raising Qonto's brand awareness with the goal of creating a brand that our community loves & talks about.

You will work with Qonto's different local & global marketing team members & will ensure cross-team coordination between them in order to carry out your missions!

‍‍As a Head of Social at Qonto, you will

Scale the social media function: set-up the department for expansion, hire team members & structure the team, build rock-solid processes & frameworks
Build Qonto's long-term social media playbook aiming at positioning our brand uniquely in the B2B FinTech ecosystem & creating a conversational approach to building tight-knit communities
Lead the production of social media content & creative campaigns with in-house brand designers & external resources (freelancers and/or agencies)
Scale user engagement flows to reply to queries & comments in partnership with our CS social team.
Co-Hire Social Media Managers at a local level with Local Marketing Leads, empower them to lead local social go-to-market expansion strategies. Ensure consistency across platforms & countries.

What you can expect

Evolve in our fast-growing global team: become the key global point of contact for Social
See the direct effects & outcomes of your work on customers & the business
Build your own team
Learn & improve your ways of working every day

About You

Experience: Social ExpertPrevious work experience as a Social Media Lead scaling & managing international teams
• Social Media Expert: Hands-on deep knowledge of social media platforms & social media tools (publishing, engaging, analytics)
• Creative DNA: you can conceive & drive the production of multi-touch points social media campaigns using photos, video, motion design whilst leveraging the right in-house / external experts
Solid project management & reporting skills
Languages: Fluent in English; French is a big plus
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