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About Citizen

Citizen's mission is to protect the world. We began by opening the NYC & San Francisco 911 system to local Citizen app users, creating access to real-time crime & safety information. By increasing situational awareness & transparency, we hope communities will become safer than ever before.

Since our launch, 6% of New Yorkers use our app every month, & that growth is accelerating. We launched San Francisco last fall, & over 1% has already joined the Citizen safety network. We send over 4 million nearby crime notifications each month, alerting our users to emergencies & dangerous situations near them. Citizen broke both recent NYC terror incidents to people nearby, keeping thousands in the vicinity safer & informed in real-time. Citizen has been featured on local NYC news over 100 times in the past 3 months. 

We're looking for passionate, mission-driven individuals to help take the Citizen app to the next level as we scale up new cities & expand globally.

Citizen is backed by Sequoia Capital & Founder's Fund. 


Role Summary

Citizen is searching for a Product Researcher who will play a key role in understanding the needs & motivations of our users, our Guardian community, & our partners in the public sector (Police Departments / Fire Departments / First Responders / Mayors / Governors / State & Government). In this role, you will be responsible for gathering insights using qualitative & quantitative methods that will drive our product roadmap & strategy.
 
 
 
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