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Shutterstock // photo marketplace for creative professionals
Product, Full Time    Toronto, Canada    Posted: Friday, October 18, 2019
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Shutterstock Custom is a fast-growing new division of Shutterstock thats transforming the way brands create custom visual content.

We are on a mission to help brands easily create content thats authentic, cost effective, & scalable. Using our solution, brands can connect with creative talent all over the world to create content that drives engagement & helps tell their brand stories.

Developing such an innovative product means that we are growing very quickly & constantly looking for people to join our team & make an impact on our business. If you are looking for an opportunity to expand your skills & build an exciting career at a growing business, we want to hear from you!

About the Role: Creative Production Manager

At Shutterstock Custom, some of the worlds best-known brands (like Mercedes, Nestle, MasterCard, McDonalds, J&J, the list really goes on!) are asking us to create content (photos, GIFs, video & cinemagraphs). Once they send us a brief, thats when you step in & make it happen. Creative Production Managers evaluate briefs & work with our contributors around the world to get the work completed. Youll need to assign the work, anticipate potential roadblocks & take on the responsibility of getting er done on time & on budget. Get ready to roll up your sleeves & learn a ton about project management, production, & platform based tech in a short period of time!

What wed like you to do:

  • Assign Shutterstock Custom projects to creatives all over the world based on workload, skills & network coverage
  • Create, assess, & review briefs for feasibility & scope. Support clients & work with client education team when needed
  • Lead brief review & debrief calls
  • Make judgment calls on changes in project scope, schedule & costs, & be able to communicate them proactively with client. Keep a well organized log of all project changes
  • Manage logistics for site-specific shoots: call times, vehicles, insurance, workback schedules, etc.
  • Assess the risks of each project accurately, ask questions, & take initiative to surprise & delight our clients. Work with clients strategically to get desired content. Can negotiate trade offs & can set expectations with the client
  • Be a part of our fun-loving quickly growing delivery team
  • Work directly with clients to set expectations, edit briefs to enable the most successful outcomes, suggest upsell opportunities & ensure client satisfaction at the brief level.
  • Perform QA on all assets received & provide feedback to contributors.
  • Perform P&L audits on your portfolio making sure we are profitable at a contract level.
  • Look for opportunities to drive brief utilization to your assigned accounts
  • Ability to perform shift work as needed including evenings & weekends
  • Use tools such as Smartsheets, Salesforce, GoToMeeting to support projects & clients

What an incredible candidate looks like:

  • You have production or agency experience
  • Youre scrappy & logical, you know what it takes to get the job done
  • Youre great under pressure & have managed complex projects before in a time crunch
  • Can confidently speak in production terms
  • You are organized & love planning, but can roll with the punches
  • Strong client facing abilities
  • Youre a creative thinker who is able to think outside of the box & can foreshadow issues that might come up when handling difficult projects
  • You can work independently but are a team player & love supporting your colleagues
  • You arent afraid of taking initiative & problem solving independently
  • Must be bilingual - Portuguese preferred

What youll get from us:

Fast growth for Shutterstock means fast growth for you. While were growing together, well have your back with first-rate Apple gear, generous vacation plan, health benefits, solid compensation/bonuses & a company culture that values empowerment, passion, integrity, courage & transparency.

Shutterstock encourages applications from all qualified candidates. Shutterstock has a great record of accommodating persons with disabilities. Contact Manuela Paoletta at if you need accommodation at any stage of the application process or want more information on our accommodation policies

About Shutterstock

Shutterstock (NYSE: SSTK), directly & through its group subsidiaries, is a leading global provider of high-quality licensed photographs, vectors, illustrations, videos and music to businesses, marketing agencies & media organizations around the world. Working with its growing community of over 750,000 contributors, Shutterstock adds hundreds of thousands of images each week, & currently has more than 260 million images & more than 14 million video clips available.

Headquartered in New York City, Shutterstock has offices around the world & customers in more than 150 countries. The company also owns Bigstock, a value-oriented stock media offering; Shutterstock Custom, a custom content creation platform, Offset, a high-end image collection; PremiumBeat a curated royalty-free music library; & Shutterstock Editorial, a premier source of editorial images for the world's media.

For more information, please visit & follow Shutterstock on Twitter & on Facebook.

Equal Opportunity Employer, M/F/D/V

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