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Via // on-demand transit
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Via is using technology to transform transportation around the world. From changing a single persons daily commute to reducing humanitys collective environmental footprint weve got huge goals.

As an Strategy & Operations Principal, you will join the Transportation as a Service team & manage operations for a portfolio of services. The Partner Operations team owns day-to-day execution for our turnkey transit solutions around the world.  You will own financial results, optimize quality of service, & communicate with & manage clients. 

What Youll Do:

  • Solve problems in real time - engage with other General Managers & our Operations team to create solutions for problems as they arise across all aspects of our operations (e.g. supply, economics, driver growth, marketing, customer support)
  • Manage the P&L; learn to set aggressive targets & chase results  
  • Support & drive all the operational & financial aspects of managing Vias revolutionary turn key transit solution in new & existing markets, working closely with Vias operations, marketing, & technology development teams
  • Influence operational strategy & push execution; continuously working to scale processes & systems to drive rapid growth
  • Serve as the main point of contact for our partners, helping them develop & grow a fully operational on-demand transit system
  • Collaborate with other General Managers to drive growth in the business by leveraging key learnings from active services to shape our product features & operational practices

Who You Are:

  • Comfortable working in a fast paced environment, operating in ambiguity, managing multiple tasks simultaneously, & taking on responsibility
  • Problem solver; you dont accept the status quo & are always looking for creative solutions
  • Meticulous & vigilant, with a high level of attention to detail
  • Strong interpersonal skills to work quickly across multiple teams, geographies, & stakeholders
  • Excellent communicator with a knack for always finding the right tone
  • 6+ years of experience 
  • Hold a Bachelors Degree

Compensation & Benefits

  • Final salary will be determined by the candidates experience, knowledge, & skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $125,000 - $165,000 per year

Were Via, & we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, & provides everyone with accessible, efficient, & affordable ways of getting around. 

We created the first end-to-end TransitTech solution for cities & transit agencies, offering world-class software, service design, & operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive & authentic workplace. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, & voices are welcomed & celebrated at Via.

Ready to join the ride? 

Via is an equal opportunity employer.

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