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1stdibs is world's leading online marketplace for the most beautiful things on earth.
New York City - Astor Place    Posted: Wednesday, January 09, 2019
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The Logistics Claims Coordinator works with the Logistics team to ensure all transit claims are evaluated & processed in a timely manner & will own each claim from evaluation to final resolution. The Logistics Claims Coordinator will review & analyze carrier invoices on a transactional level. Reporting to the Senior Accountant, the Logistics Claims Coordinator will be responsible to review, record, & reconcile transactions in NetSuite.

What you'll do

Claims Processing & Completion:

  • Evaluate, process & submit freight/parcel claims to 1stdibs insurers including all related documentation & images
  • Own each claim from evaluation to final resolution
  • Schedule pick up & redelivery for repaired & restored merchandise
  • Record all claims activity & payments in NetSuite
  • Deposit claim checks in Wells Fargo
  • Reconcile transit claims receivable account for month end close

Logistics Payable:

  • Review & analyze carrier invoices on a transactional level on a weekly basis
  • Prepare & reconcile invoices for weekly upload into NetSuite
  • Work cross-functionally with the Logistics teams to resolve any cost discrepancies
  • Be the main point of contact for your assigned carriers.
  • Review & enter repair invoices into NetSuite
  • Reconcile AMEX report for month end close & enter transactions into NetSuite

What you'll bring

  • Bachelors Degree (preferred, not required)
  • 1-2 years experience in logistics, operations or supply-chain
  • Thoroughness & attention to detail
  • Advanced Microsoft Excel
  • E-commerce experience a plus
  • NetSuite experience a plus
  • Strong interpersonal & communication skills, with the ability to build & maintain strong relationships internally & externally

1stdibs is the worlds largest online luxury marketplace for rare & desirable objects. It has become the go-to source for the world's leading interior designers & consumers to find antiques, furniture, jewelry, vintage fashion, & fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital & Alibaba, 1stdibs is a unique blend of expert curators & seasoned Internet executives from companies including eBay, Gilt, Google, FreshDirect,, Shutterfly, & Twitter.

1stdibs is an equal opportunity employer. We celebrate diversity & we are committed to creating an inclusive environment for all employees.

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