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Casper // sleep startup focused on mattress
New York    Posted: Friday, December 11, 2020
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Looking for a job to get you out of bed?

We are looking for an IT Specialist in NY to provide triaging & tier 1 IT support to our corporate workforce. Youll be an integral part of our IT team, ensuring all support requests are categorized & escalated to the appropriate internal resources. Additionally, you will be working directly with our IT team to tackle both small & large scale projects.

Casper ( was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Caspers sleep products including its pillow, bedding, & furniture are developed in-house by the companys award-winning R&D team in San Francisco. Casper was named one of Fast Companys Most Innovative Companies in the World & its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do...

  • Provide triaging & tier 1 support for all corporate IT help desk requests.
  • Setup & configure employee workstations, conference rooms, etc.
  • Handle intake & documentation for all hardware & software purchases.
  • Create & update documentation in our corporate IT knowledge base.
  • Provide assistance in rolling out both small & large scale IT projects.

Our dream candidate...

  • ~1 year of experience in a similar, Tech-oriented position.
  • Resourceful, organized & process-oriented.
  • Experienced in the following technologies: G Suite, Atlassian (JIRA + Confluence), JAMF, Meraki.
  • Certified A+, Google IT Support Professional.

The syrup on your waffles

  • Participation in our HQ bonus program for some splurging & equity so that youre part of the Casper family.
  • Medical, vision, & dental insurance to help you with those coughs or cavities (too many waffles...)..
  • Wellness programs like cash incentives for tracking sleep & fitness, credits for your favorite studios & in-office activities
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • A full gifted bed set when you join & product discounts for friends & family!


If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!

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