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Peloton // connected indoor fitness cycles
Newark, CA    Posted: Monday, May 30, 2022
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Pelotons Field Operations provides a world-class delivery experience with in-home setup & installation. Delivery Specialists I provide support & education of our bike, tablet, & other products weighing up to 145 pounds, creating a seamless delivery experience for Peloton Members. Our Delivery Specialists I are the front-line ambassadors to our Members & are essential to supporting Pelotons core value of Putting Our Members First. 


  • Excite & educate new members by providing a perfect installation of Peloton connected fitness units
  • Support the Member through the entire delivery experience
  • Stage, assemble & install Peloton hardware & accessories; be able to troubleshoot issues in-home
  • Attend & participate in daily huddles
  • Perform Level 1 repairs & process returns
  • Safely operate Peloton fleet vehicles following all road laws & Peloton policies; ensure cleanliness of vans & other common areas in the warehouse
  • Manage delivery route with Peloton systems & maintain communication with the Member prior to delivery
  • Adhere to & prioritize Pelotons standards of safety for yourself, your Team Member, & the Member on & off the road at all times
  • Ensure specified processes, procedures, & reporting methods are followed 
  • Record serial information & complete all record documentation for repairs, maintenance, returns & refurbishment
  • Perform warehouse duties as needed including, but not limited to, product building, inbound shipment intake, loading & unloading vans & maintaining 5S methodology standards
  • Perform inventory duties as needed including, but not limited to, cycle counts, system inventory movements, re-SKUing inventory, etc


  • A safety mentality
  • An outgoing, dynamic personality, & excellent presentation skills
  • Excellent member support skills
  • Intermediate mathematical skills
  • Handy with tools & understanding of torque value
  • Capable of excellent documentation & tracking data, including on electronic devices
  • Attention to detail
  • Ability to work well both independently & in a team 
  • Good problem solving skills, & the ability to troubleshoot problems & think on your feet
  • Must have a valid driver's license & a clean driving record
  • Ability to lift up to 145 pounds with assistance
  • Flexible schedule; ability to work nights, weekends, & holidays as necessary  


This is primarily an active position, involving long periods of standing & lifting items weighing 145 pounds or more. This position involves loading, unloading & carrying Peloton products up to 145 pounds with assistance, sometimes up & down stairs. Ideal candidates must be able to perform physical activity for their full shift. Hours vary but typically begin between 6 a.m.-10 a.m. & end before 9 p.m.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, & Australia. Peloton makes fitness entertaining, approachable, effective, & convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, & media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness & wellness content, & best-in-class fitness experts & Instructors.

At Peloton, we motivate the world to live better. Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, & so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer & committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:

Peloton has a COVID-19 vaccination policy to safeguard the health & well-being of our employees & customers globally. All employees based in the U.S. & Canada are required to provide proof of vaccination, unless the employee has a Peloton-approved reasonable accommodation or as otherwise required by law.
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