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Outreach // sales-focused enterprise communication platform
Engineering, Full Time    Seattle, WA    Posted: Tuesday, August 31, 2021
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The Role
We are seeking customer obsessed individuals with technology support & customer facing experience, to provide complex support services for the Outreach Platform.  Reporting to the Manager of Premier Support, this individual will work closely with customers in the Enterprise Support category, Customer Success Managers, & field delivery personnel to provide mission critical support, operational maintenance, & premium support services.  This position is an integral part of Outreach's long-term relationship with its global customers, & the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion & energy to work in an entrepreneurial & fast paced environment where customer empathy & obsession are keys to success.
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