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Warby Parker // boutique-quality eyewear retailer
 
Chicago, IL    Posted: Saturday, April 03, 2021
 
   
 
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JOB DETAILS
 

Warby Parker is searching for skilled & enthusiastic Opticians to join our growing team of in-house optical all-stars & play an integral part in what were all abouthelping people see! In this role, youll become an expert in our brand & our glasses (take a peek at how theyre made). Whether youre helping longtime Warby Parker fans or first-time wearers, youll deliver extraordinary customer service to leave them excited & confident about our glasses. Along the way, youll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. Youll also expand your current skill set with a slew of career-advancing resources & benefits. Our ideal candidate is a lifelong learner whos eager to help Warby Parker grow.

Sound a lot like you? Wonderfulread on!

What you'll do:

  • Work directly with customers to help meet all of their eyewear needs
  • Take & record measurements, adjust & fit eyewear, & execute these details with flawless accuracy
  • Check that our finished eyewear meets our optical standards, as well as customer requirements & requests
  • Use your expertise to explain prescription terminology & product offerings to customers
  • Work with your team to make sure all customers receive exceptional service
  • Help customers choose the best frames & lenses based on their prescription needs, face fit, personal style, & lifestyle
  • Collaborate with your team to form best practices for sales & customer service that can be implemented throughout the organization
  • Represent our brand to help educate others & get them excited about our values & mission

Who you are:

  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
  • Passionate about the eyewear & retail industries
  • A clear, effective, & professional communicatoryou can break down technical terms for customers to easily understand
  • Dedicated to going above-and-beyond to make customers (and your teammates!) happy
  • An energetic, positive team player whos able to adapt in a fast-paced, ever-changing work environment
  • Extremely detail-oriented & capable of juggling a wide range of responsibilities
  • Open-mindedyoure constantly learning & challenging what you know
  • Someone who takes your work very seriously, but not yourself
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We accomplish this by reimagining everything that a company & industry can be. Weve proven that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy & innovation to consistently surpass customer expectations. 

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

 
 
 
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