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Medallia // customer experience management SaaS
Engineering, Full Time    Tysons Corner, Virginia, USA    Posted: Monday, April 18, 2022
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Medallia is the pioneer & market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding & management of experience for candidates, customers, employees, patients, citizens & residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person & every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

We are looking for an experienced UI engineer & accessibility subject matter expert to lead the efforts on enabling accessibility initiatives throughout the company & within Product Engineering. You'll be contributing accessibility improvements to Medallia's React component library, providing guidance to engineers, assisting in audits, & driving strategic improvements & best practices throughout the product development life cycle on accessibility related topics.

Architect, build & implement accessibility features & enhancements to the React component library at Medallia
Work with engineering managers & tech leads to help architect difficult accessibility user flows & complex interactive patterns
Serve as a subject matter expert & coach/train others in accessibility standards & best practices
Collaborate with teams, leadership & product to create & support the roadmap for achieving continued WCAG 2.1 AA compliance
Assist with accessibility audits & escalations
Work with QE teams in creating an accessibility testing process & creating accessibility regression tests

4+ years of industry experience delivering customer-facing web apps using a modern web stack
2+ years experience in implementing accessible architecture for web applications
2+ years of experience with React, including currently utilizing React in their current job
Experience with accessibility standards & regulations like WCAG & Section 508
Testing experience with assistive technologies like JAWS, NVDA, VoiceOver, TalkBack, ZoomText, Dragon Naturally Speaking, switch devices, etc
Proven proficiency in JavaScript, TypeScript, HTML, & CSS
Previous experience with agile process including ability to work in fast-paced & distributed teams, especially on enterprise product development
B.S. in Computer Science, Engineering or relevant technical field or equivalent professional experience
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